Troubleshooting

Solving Problems

3.From the System Devices menu, check that Infrared Port is enabled and the desired mode is selected.

4.Press F10 to Save and Exit the BIOS Setup utility.

For infrared communications under Windows 95, you must install an infrared driver that matches the mode selected in BIOS Setup. For details, refer to the driver’s Readme file located in \OmniBook\Drivers.

Check that only one application is using the infrared port.

Standard IrDA and fast-IrDA are incompatible (they use different drivers).

For fast-IrDA, check for DMA conflict with ECP parallel port.

Remove any PC Cards. An infrared IRQ conflict is possible if two PC Cards are present at the same time.

Keyboard and Pointing Device Problems

If the pointer is difficult to control

To customize all pointing devices, use the Mouse icon in Control Panel.

To customize the operation of the pointing stick, use the pointing stick icon available on the taskbar (or in the Windows Control panel) to access TrackPoint Properties. This is not yet available in Windows 2000.

If the touch pad or pointing stick doesn’t work

Do not move the pointer while the OmniBook is resuming from Suspend or rebooting. If you moved the pointer, try pressing a key on the keyboard. You may have to suspend and resume using the power button, or you may have to shut down and restart Windows.

Make sure the touch pad or pointing stick is enabled in the BIOS Setup utility.

1.From the Start menu, shut down, then restart the OmniBook.

2.When you see the HP logo, press F2 to enter the BIOS Setup utility.

3.From the System Devices menu, check Internal Pointing Devices.

4.Select the desired pointing device or both devices.

5.Press F10 to Save and Exit the BIOS Setup utility.

104 Reference Guide