Troubleshooting

Solving Problems

If an I/O card stops communicating properly

It may have been reset if the OmniBook suspended or turned off. Exit and restart the application.

Check settings in Control Panel (and in Windows NT Diagnostics).

Performance Problems

If the OmniBook gets hot

It is normal for the computer to get warm, especially while the battery is charging.

Make sure the air vents are clear. For example, don’t put the computer on a soft surface that blocks the vent holes on the bottom at the back-right corner.

DOS games and other programs that drive CPU usage toward 100% can contribute to a temperature increase.

If the OmniBook pauses or runs sluggishly

Press CTRL+ALT+DEL to see if an application is not responding.

Reboot the OmniBook.

Delete temporary and unneeded files.

This may be normal Windows behavior. Background processing can affect response time.

Certain background operations (such as VirusScan) can affect performance while they’re running.

Some file browsers may be unresponsive while they’re processing a graphic image or waiting for broken network connections to time out.

Install additional memory if Windows is spending a lot of time swapping to disk.

Check amount of available free disk space.

Check the BIOS Setup settings.

1.From the Start menu, shut down, then restart the OmniBook.

2.When you see the HP logo, press F2 to enter the BIOS Setup utility.

3.From the Power menu, set the Power Management Mode to Max. Performance.

108 Reference Guide