PRINTER TROUBLESHOOTING
This section helps identify printer conditions and problems that can often be solved by the user. If you are unable to correct the problem contact Panduit Technical Support at
SYMPTOM | ACTION |
POWER |
|
Printer does not | ∙ To turn printer ON, depress the power button. |
power up properly, | ∙ Make sure the battery pack is fully charged. |
and LCD does not | Charge a drained battery pack for a minimum of |
come on. | 15 hours with LS |
| ∙ Plug in AC Adapter. Ensure power cord is firmly |
| seated into adapter. |
| ∙ Make sure battery pack plug is connected to |
| printer plug in battery compartment |
| ∙ Battery pack is spent or damaged. Try a new |
| charged battery pack. |
PRINTING |
|
Not printing. | ∙ Make sure printer: |
| 1. Is turned ON |
| 2. Has ribbon cartridge properly loaded |
| 3. Ribbon cartridge locked in place |
| 4. Label mandrel seated properly |
| 5. Labels positioned in width guide correctly |
| ∙ Remove ribbon cartridge and clean print |
| mechanism with provided cleaning card. |
Tools Too Big! | ∙ The items on the home screen are too large for |
| the printable area. Adjust the text size on the |
| home screen, adjust the symbol size, rotate the |
| label, or use a larger label. |
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