PRINTER TROUBLESHOOTING

SYMPTOM

 

ACTION

Repetitive voids in

Print head elements or “dots” are dirty or

image.

 

obstructed. Clean print head with pre-saturated

 

 

cleaning card (LS6-CLN), or soft-stemmed swab

 

 

and isopropyl alcohol. See cleaning instructions

 

 

on page 55.

 

 

 

Not printing any

Ribbon and media are incompatible. Test

image (or barely

 

alternative ribbon or media. See compatibility

any image).

 

chart on page 14.

Printer stalls or will

Ribbon or media is not loaded properly. Reload

not print.

 

ribbon and media, making sure both pass under

 

 

respective sensors.

 

Ensure that labels are properly positioned in label

 

 

path and that width guides are in contact with both

 

 

sides of the label and locked in place in the

 

 

correct notch.

 

Ribbon or media sensors are dirty or obstructed.

 

 

Clean sensors with soft-stemmed swabs and

 

 

isopropyl alcohol or compressed air.

RIBBON

 

 

Ribbon is not

Ribbon is not loaded correctly. Load ribbon

advancing properly.

 

properly at side of printer and ensure knob is in

 

 

lock position.

Ribbon wrinkling.

Ribbon not loaded correctly. Remove ribbon, re-

 

 

insert and lock.

 

Ribbon not wound tightly prior to installation.

 

 

Remove ribbon, wind take-up until slack

 

 

disappears, re-insert ribbon and lock in position.

Printer doesn’t stop

Ribbon sensor is dirty or obstructed. Clean

when out of ribbon.

 

sensor with soft-stemmed swab and isopropyl

 

 

alcohol or compressed air.

Ribbon breaking.

Ribbon cartridge empty. Replace ribbon

 

 

cartridge.

LABELS

 

 

Labels not

Make sure that label mandrel is firmly seated in

registering

 

socket.

 

Width guide is loose. Make sure the width guide

 

 

is properly located and fixed in place.

 

Printer not reset for new label format. Turn printer

 

 

OFF, then ON again. Printer will re-calibrate for

 

 

new label.

 

 

 

58

Page 58
Image 58
Tamron LS6 quick start Ribbon