North America, Central/South America, Europe | HP 900 guide

Support and Service

Getting HP OmniBook Assistance

To contact the Customer Support Center by email, visit the HP Customer Care website at http://www.hp.com/cposupport/eschome.html.

For the latest list of phone numbers, see the OmniBook website under Support, http://www.hp.com/omnibook.

North America

United States: (970) 635-1000

Canada (English): (970) 635-1000

Canada (French): (800) 387-3867

Mexico: 326 4600, Guadalejara 669 9500,

Monterrey 378 4240

Central/South America

Argentina: 541781 4061 69

Brazil: 5511 709 1444

Venezuela: 58 2 239 5664

Europe

Austria (German): 0660.6386

Belgium (Dutch): 02.626.8806

Belgium (French): 02.626.8807

Czech Republic: 42 2 471 7321

Denmark (Danish/Swedish): 3929.4099

Finland (Swedish/English): 0203.47.288

France (French): 01.43.62.34.34

Germany (German): 0180.52.58.143

Greece: 301 689 6411

Hungary: 36(1) 252 4505

Netherlands (Dutch): 020.606.8751

Ireland (English): 01.662.5525

Italy (Italian): 02.264.10350

Norway (Norwegian/Swedish): 22.11.6299

Poland 4822 37 50 65

Portugal: 01.441.7199

Russia 7095 797 3500

Spain (Spanish): 902.321.123

Sweden (Swedish): 08.619.2170

Switzerland (German/French): 0848.80.11.11

Turkey: 90 212 224 59 25

UK (English): 0171.512.52.02

English (non-UK): 44 171 512 52 02

Asia and Australia Australia: 03.9272.8000 China: 010 6505 3888 Hong Kong: 800 967-729 India: 011 682 6035 Indonesia: 021 350 3408 Japan: 03 3235 8333

Korea: Seoul 02.3270.0700, outside Seoul 080 999-0700

Malaysia: Penang 1300 88 0028, outside Penang 03 295 2566

New Zealand: 0800 445 543

Philippines: 02 867 3551

Singapore: 65 272 5300

Taiwan: 02 717 0055

Thailand: 02 661 4011

Vietnam: 08823 4530

Africa/Middle East

41 22 780 71 11

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HP 900 manual North America, Central/South America, Europe, Africa/Middle East

Contents

HP OmniBook Reference Guide Reference Guide HP Software Product License Agreement Edition History Contents Managing Battery Power Expanding the OmniBook Troubleshooting Configuring the OmniBookSupport and Service Specifications and Regulatory Information 127 Index Introducing the OmniBook Source Getting More InformationDescription and Location Taking Inventory Included in the OmniBook box To buy OmniBook accessories OmniBook Features OmniBook-Front View OmniBook-Side View OmniBook-Back View OmniBook-External Module Bay To set up the OmniBook and Windows Setting Up for the First TimeWarranty. Refer to the warranty statement for your product Windows NT Year To connect the floppy disk drive Operating the OmniBook Starting and Stopping the OmniBook To start and stop the OmniBook To reset the OmniBook Hint To check power status and drive activity Checking the Status of the OmniBook To check the keyboard status Using the OmniBook Pointing Devices To use the built-in pointing devices Windows Install touch pad support Disable the pointing stickTo activate full touch pad capabilities To configure pointing devices Enable the pointing stickInstall pointing stick support To activate full pointing stick capabilities To disable the touch pad or pointing stick To adjust the display brightness Using the OmniBook DisplayTo extend the life of the display To suspend the OmniBook when closing the display Adjusting the Audio System To adjust the volumeOn the Keyboard Windows Using the OmniBook Keyboard To use the Fn hot keysOmniBook Library These keys Do this To use the Windows keys To use the embedded keypad To use the ALT GR key Working in Comfort What is RSI?About Repetitive Strain Injury What can I do to avoid RSI? What causes RSI?What if I experience discomfort? Preparing Your Work Environment Your Chair Your Work Surface Your Work Posture Setting Up Your HP Computing Equipment Your HP Monitor Working in Comfort Document Holders Monitor Use SpecificationsYour HP Keyboard Mice and Other Input Devices Working in Comfort Headphones and Speakers Comfort and Safety ChecklistGeneral Overall Your HP OmniBook Computer Using Your Mobile ComputerPreparing Your Mobile Work Environment Working in Comfort Taking Care of Your OmniBook Protect your OmniBook from damageProtect your hard disk drive from damage Protect your work Managing Battery Power How Power is Managed Monitoring Battery Power To install APM for Windows NT To check the battery status On the BatteryFrom the Windows Taskbar From Windows Control Panel To respond to a low-battery warning To recharge a battery Charging time Battery lifeOptimum Charging To replace the battery Adapter Safety on Conserving Battery Power To save battery power To set power time-outs Windows 95, 98, or NT To get the most from your battery Page Expanding the OmniBook To install hot-swap support Using the External Module BayAction, you could lose data To remove or install the bay or module Otherwise, you could lose data Installing To connect the floppy disk drive to the parallel port Connecting External Devices To identify connectors for external devices To change display settings in the Bios Setup utility To enable the built-in and external displaysTo connect an external monitor To use an external monitor To connect an external keyboard or PS/2 mouse To connect a printer To connect a serial device To connect a serial mouseTo connect USB devices For Windows 95, 98, or NT To connect audio devices Windows NT 4.0 does not support infrared communication To make an infrared connectionPrinting to an Infrared Printer Transferring Files with an Infrared Connection Using PC Cards To insert and remove a PC Card Using PC Cards Using Docking Products To install a docking tray To dock the OmniBook To undock the OmniBook Installing a Hard Disk Drive To replace the hard disk drive To replace the hard disk drive holder Installing a RAM Expansion Module Forward onto the front of the case Steps To remove a RAM expansion module Page Configuring the OmniBook Using Bios Setup To run the Bios Setup utility Setting DefaultMain Menu Description System Devices Menu Security Menu Power Menu Boot Menu Exit Menu Using TopTools To install TopToolsTo run TopTools To get more information about TopTools Configuring Security Options To set or change an OmniBook password To delete an OmniBook password To install the VirusScan utility To attach a security cable To set PC identification To enable hard disk drive lock Disk drive Troubleshooting Solving Problems Accessory ProblemsIf you can’t boot from a CD in a CD-ROM drive If a port on a dock isn’t working If the OmniBook redocks after undocking If a DVD drive locks up the computer in Windows If sound is not audible Audio ProblemsIf sound doesn’t record Display Problems If the OmniBook is on, but the screen is blankIf the screen is difficult to read If an external monitor doesn’t work Hard Disk Drive Problems If multiple display support doesn’t work in WindowsIf a DVD image doesn’t appear on an external monitor If DVD images don’t play smoothly If the hard disk makes buzzing or whining noise If you have problems with infrared communicationsIf files are corrupted If the pointer is difficult to control Keyboard and Pointing Device ProblemsIf the touch pad or pointing stick doesn’t work If a special feature on the PS/2 mouse doesn’t work If you can’t type the euro symbolIf the embedded numeric keypad doesn’t work If an external mouse doesn’t work Special pointing stick features stop working after docking Memory ProblemsIf a message says you are out of memory If memory doesn’t increase after adding RAM PC Card Pcmcia ProblemsIf the OmniBook doesn’t recognize a PC Card Performance Problems If an I/O card stops communicating properlyIf the OmniBook gets hot If the OmniBook pauses or runs sluggishly Power and Battery Problems If the OmniBook shuts down slowlyIf the OmniBook turns off immediately after it turns on If the OmniBook keeps beeping If the OmniBook stops responding If the battery doesn’t chargeIf the OmniBook doesn’t suspend as expected Printing Problems If the OmniBook doesn’t automatically hibernate as expectedIf a serial or parallel printer doesn’t print If an infrared printer doesn’t print Serial, Parallel, and USB Problems If the left edge of printed output is missingIf the serial mouse doesn’t work If the serial or parallel port is not working Startup Problems If the OmniBook doesn’t boot from battery powerIf a serial modem doesn’t work properly If the USB port is not working If the OmniBook doesn’t boot from the floppy disk drive Testing the Operation To run the diagnostic test To create a diagnostic floppy disk Space Recovering Software To recover the factory installation of Windows To create a Support Utility Disk To replace a damaged Recovery CD To update the OmniBook BiosExcept for the PC Identification and Password Support and Service Electronic Support Services Getting HP OmniBook AssistanceSupport Assistance Provider Type Type of Assistance Customer Support Centers Repair AssistanceHP will not be able to help with questions about North America Central/South AmericaEurope Africa/Middle East Hewlett-Packard Limited Warranty Statement Hewlett-Packard Limited Warranty Statement Specifications and Regulatory Information Hardware Specifications Models with 13-inch displayModels without 900 after serial number Models with 900 B after serial number RAM Security Features Environmental Limits Major ICs Software System Resources System Interrupts System Memory System Input/Output Addresses 100-3FF DMA Channels Safety Information Power CordsCountry Rated Voltage and Current Battery Safety Ergonomics LED Safety Regulatory Information Connections to Peripheral Devices Japan CanadaDeclaration of Conformity Safety InternationalAddress OptionsPage Index APM Reference Guide Reference Guide Tattooing, 95 temperature limits Reference Guide