Repair Assistance, Customer Support Centers | HP 900 specs

Support and Service

Getting HP OmniBook Assistance

Repair Assistance

Warranty. You must contact one of the participating support providers listed in item 3 in “Support Assistance” above, or an HP Service Center to receive warranty service. The support provider will help qualify your unit for warranty repair based on the warranty applicable to your unit and original purchase date, and will provide you with repair processes in your area. Warranty service includes the cost of shipping, handling, duties, taxes, freight or fees to or from the service location.

Out of Warranty. Contact one of the support providers listed in items 2 or 3 in “Support Assistance” above, or an HP Service Center. The support provider will provide you with repair charges and processes in your area.

Customer Support Centers

HP Customer Support Centers will assist you by email or telephone for free (you are responsible for the telephone charges) during the term of the warranty.

During the free assistance period, HP will assist with questions about:

∙Included applications and operating systems.

∙HP-described operation environments and conditions.

∙HP accessories, HP upgrades, and basic operation and troubleshooting.

HP will not be able to help with questions about:

∙Non-HP hardware, software, operating systems, or usage not intended for or included (by HP) with the product.

∙How to repair the product yourself.

∙Product development, custom installations.

∙Consulting.

Reference Guide 123

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HP 900 manual Repair Assistance, Customer Support Centers, HP will not be able to help with questions about

Contents

HP OmniBook Reference Guide Reference Guide HP Software Product License Agreement Edition History Contents Expanding the OmniBook Managing Battery Power Configuring the OmniBook TroubleshootingSupport and Service Index Specifications and Regulatory Information 127 Introducing the OmniBook Getting More Information SourceDescription and Location Included in the OmniBook box Taking Inventory To buy OmniBook accessories OmniBook-Front View OmniBook Features OmniBook-Side View OmniBook-External Module Bay OmniBook-Back View Setting Up for the First Time To set up the OmniBook and WindowsWarranty. Refer to the warranty statement for your product Windows NT Year To connect the floppy disk drive Operating the OmniBook To start and stop the OmniBook Starting and Stopping the OmniBook Hint To reset the OmniBook Checking the Status of the OmniBook To check power status and drive activity To check the keyboard status Using the OmniBook Pointing Devices Windows To use the built-in pointing devices Disable the pointing stick Install touch pad supportTo activate full touch pad capabilities To activate full pointing stick capabilities To configure pointing devicesEnable the pointing stick Install pointing stick support To disable the touch pad or pointing stick Using the OmniBook Display To adjust the display brightnessTo extend the life of the display To suspend the OmniBook when closing the display Windows Adjusting the Audio SystemTo adjust the volume On the Keyboard These keys Do this Using the OmniBook KeyboardTo use the Fn hot keys OmniBook Library To use the embedded keypad To use the Windows keys To use the ALT GR key What is RSI? Working in ComfortAbout Repetitive Strain Injury What causes RSI? What can I do to avoid RSI?What if I experience discomfort? Your Chair Preparing Your Work Environment Your Work Posture Your Work Surface Your HP Monitor Setting Up Your HP Computing Equipment Working in Comfort Monitor Use Specifications Document HoldersYour HP Keyboard Mice and Other Input Devices Working in Comfort Comfort and Safety Checklist Headphones and SpeakersGeneral Overall Using Your Mobile Computer Your HP OmniBook ComputerPreparing Your Mobile Work Environment Working in Comfort Protect your work Taking Care of Your OmniBookProtect your OmniBook from damage Protect your hard disk drive from damage Managing Battery Power How Power is Managed To install APM for Windows NT Monitoring Battery Power From Windows Control Panel To check the battery statusOn the Battery From the Windows Taskbar To recharge a battery To respond to a low-battery warning Battery life Charging timeOptimum Charging Adapter To replace the battery Safety on To save battery power Conserving Battery Power Windows 95, 98, or NT To set power time-outs To get the most from your battery Page Expanding the OmniBook Using the External Module Bay To install hot-swap supportAction, you could lose data Otherwise, you could lose data To remove or install the bay or module Installing To connect the floppy disk drive to the parallel port To identify connectors for external devices Connecting External Devices To enable the built-in and external displays To change display settings in the Bios Setup utilityTo connect an external monitor To use an external monitor To connect a printer To connect an external keyboard or PS/2 mouse For Windows 95, 98, or NT To connect a serial deviceTo connect a serial mouse To connect USB devices To connect audio devices To make an infrared connection Windows NT 4.0 does not support infrared communicationPrinting to an Infrared Printer Transferring Files with an Infrared Connection To insert and remove a PC Card Using PC Cards Using PC Cards To install a docking tray Using Docking Products To dock the OmniBook To undock the OmniBook To replace the hard disk drive Installing a Hard Disk Drive To replace the hard disk drive holder Installing a RAM Expansion Module Steps Forward onto the front of the case To remove a RAM expansion module Page Configuring the OmniBook To run the Bios Setup utility Using Bios Setup Description SettingDefault Main Menu System Devices Menu Security Menu Power Menu Exit Menu Boot Menu To get more information about TopTools Using TopToolsTo install TopTools To run TopTools To set or change an OmniBook password Configuring Security Options To install the VirusScan utility To delete an OmniBook password To set PC identification To attach a security cable Disk drive To enable hard disk drive lock Troubleshooting If a port on a dock isn’t working Solving ProblemsAccessory Problems If you can’t boot from a CD in a CD-ROM drive If a DVD drive locks up the computer in Windows If the OmniBook redocks after undocking Audio Problems If sound is not audibleIf sound doesn’t record If an external monitor doesn’t work Display ProblemsIf the OmniBook is on, but the screen is blank If the screen is difficult to read If DVD images don’t play smoothly Hard Disk Drive ProblemsIf multiple display support doesn’t work in Windows If a DVD image doesn’t appear on an external monitor If you have problems with infrared communications If the hard disk makes buzzing or whining noiseIf files are corrupted Keyboard and Pointing Device Problems If the pointer is difficult to controlIf the touch pad or pointing stick doesn’t work If an external mouse doesn’t work If a special feature on the PS/2 mouse doesn’t workIf you can’t type the euro symbol If the embedded numeric keypad doesn’t work Memory Problems Special pointing stick features stop working after dockingIf a message says you are out of memory PC Card Pcmcia Problems If memory doesn’t increase after adding RAMIf the OmniBook doesn’t recognize a PC Card If the OmniBook pauses or runs sluggishly Performance ProblemsIf an I/O card stops communicating properly If the OmniBook gets hot If the OmniBook keeps beeping Power and Battery ProblemsIf the OmniBook shuts down slowly If the OmniBook turns off immediately after it turns on If the battery doesn’t charge If the OmniBook stops respondingIf the OmniBook doesn’t suspend as expected If an infrared printer doesn’t print Printing ProblemsIf the OmniBook doesn’t automatically hibernate as expected If a serial or parallel printer doesn’t print If the serial or parallel port is not working Serial, Parallel, and USB ProblemsIf the left edge of printed output is missing If the serial mouse doesn’t work If the USB port is not working Startup ProblemsIf the OmniBook doesn’t boot from battery power If a serial modem doesn’t work properly If the OmniBook doesn’t boot from the floppy disk drive To run the diagnostic test Testing the Operation Space To create a diagnostic floppy disk Recovering Software To recover the factory installation of Windows To create a Support Utility Disk To update the OmniBook Bios To replace a damaged Recovery CDExcept for the PC Identification and Password Support and Service Provider Type Type of Assistance Electronic Support ServicesGetting HP OmniBook Assistance Support Assistance Repair Assistance Customer Support CentersHP will not be able to help with questions about Africa/Middle East North AmericaCentral/South America Europe Hewlett-Packard Limited Warranty Statement Hewlett-Packard Limited Warranty Statement Specifications and Regulatory Information Models with 900 B after serial number Hardware SpecificationsModels with 13-inch display Models without 900 after serial number RAM Security Features Environmental Limits Major ICs System Interrupts Software System Resources System Input/Output Addresses 100-3FF System Memory DMA Channels Rated Voltage and Current Safety InformationPower Cords Country Ergonomics Battery Safety LED Safety Connections to Peripheral Devices Regulatory Information Canada JapanDeclaration of Conformity Options SafetyInternational AddressPage APM Index Reference Guide Reference Guide Tattooing, 95 temperature limits Reference Guide