Troubleshooting

Solving Problems

∙Support for the euro symbol requires software available from Microsoft. This software is installed in the factory software, but may not be included with retail Windows.

Special pointing stick features stop working after docking

∙For Windows 95/98, if you set PS/2 Pointing Devices to Auto in BIOS Setup and enable special features of the pointing stick such as “press-to-select” or “scrolling”, and then dock and undock with the OmniBook powered on, the special pointing-stick features may stop working. Note that this problem does not happen when docking and undocking in Suspend mode. Try one of the following:

In BIOS Setup, set PS/2 Pointing Devices to Both. (This preserves special pointing- stick features after hot docking and undocking, but you can’t enable special features such as a scrolling button for a PS/2 mouse connected to the dock.)

Suspend the OmniBook before undocking, or suspend and resume after undocking. (This preserves special pointing-stick features and lets you enable special features for a dock PS/2 mouse.)

Open TrackPoint Control Panel and click on a setting (it can be one already selected) so that the Apply button is not grayed out. Then select OK or Apply. (This restores special pointing-stick features after hot undocking.)

If an external keyboard and mouse connected to a dock don’t work after docking

∙Try swapping the keyboard and mouse connections on the dock. These PS/2 devices should work correctly even if their connections are swapped.

Memory Problems

If a message says you are out of memory

∙If you’re using Windows 95, Windows 98, or Windows NT, click Start, Help and use the Memory Troubleshooter.

∙If you are having memory problems running MS-DOS programs, in Windows click Start, Help and use the MS-DOS Troubleshooter.

∙Not all 3rd party memory cards have been tested with the OmniBook. Please check the OmniBook website (http://www.hp.com/omnibook) for a list of approved and tested memory cards.

106 Reference Guide