Before the microwave can overheat, the "E-24" message appears on the display. If the "E-24" message appears, press the Stop/Eco key to utilize the initialization mode. After the oven cools, try operating the oven. If the "E-24" message appears again, contact your local Samsung Customer Care Centre.
For any codes not listed above, or if the suggested solution does not solve the problem, contact your local SAMSUNG Customer Care Centre.

Smoke and bad smell when initial operating.

It’s a temporary condition by new component heating. Smoke and smell will disappear completely after 10 minutes operation.

To remove smell more quickly, please operate microwave oven with putting lemon formation or lemon juice in the cabinet.

If the above guidelines do not enable you to solve the problem, then contact your local SAMSUNG customer service centre.

Please have the following information read;

The model and serial numbers, normally printed on the rear of the oven

Your warranty details

A clear description of the problem

Then contact your local dealer or SAMSUNG aftersales service.

ERROR CODE

“SE” message indicates.

Clean the keys and check if there is water on the surface around key. Turn off the microwave oven and try setting again. If it occurs again, call your local SAMSUNG

Customer Care Centre.

“E-24” message indicates

technical specifications

SAMSUNG strives to improve its products at all times. Both the design specifications and these user instructions are thus subject to change without notice.

Model

MC28H5015**

 

 

Power source

230 V ~ 50 Hz AC

 

 

Power consumption

 

Maximum power

2900 W

Microwave

1400 W

Grill (heating element)

1500 W

Convection (heating element)

Max. 2100 W

 

 

Output power

100 W / 900 W - 6 levels (IEC-705)

 

 

Operating frequency

2450 MHz

 

 

Dimensions (W x H x D)

 

Outside

517 x 310 x 474.8 mm

Oven cavity

358 x 235.5 x 327 mm

 

 

Volume

28 liter

 

 

Weight

 

Net

17.5 kg approx.

 

 

07 TROUBLESHOOTING & TECHNICAL SPEC

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Samsung MC28H5015AK/EG Technical specifications, Error Code, SE message indicates, Message indicates, Model MC28H5015