Troubleshooting

 

 

Problem

Cause

Action

 

 

There is a popping

Cooking sealed food or using

Do not use sealed containers

 

 

sound during

a container with a lid may

as they may burst during

 

 

operation, and the

causes popping sounds.

cooking due to expansion of the

 

 

oven doesn't work.

 

contents.

 

 

The oven exterior

There is not sufficient

There are intake/exhaust outlets

 

 

is too hot during

ventilation space for the oven.

on the front and rear of the

 

 

operation.

 

oven for ventilation. Keep the

 

 

 

 

gaps specified in the product

 

 

 

 

installation guide.

 

 

 

 

 

 

 

 

Objects are on top of the oven.

Remove all objects on the top of

 

 

 

 

the oven.

 

 

The door cannot be

Food residue is stuck between

Clean the oven and then open

 

 

opened properly.

the door and oven interior.

the door.

 

 

The oven does not

The oven may not work, too

Put one cup of water in a

 

 

heat.

much food is being cooked, or

microwave-safe container and

 

 

 

improper cookware is being

run the microwave for 1-2

 

 

 

used.

minutes to check whether the

 

 

 

 

water is heated. Reduce the

 

 

 

 

amount of food and start the

 

 

 

 

function again. Use a cooking

 

 

 

 

container with a flat bottom.

 

 

Heating is weak or

The oven may not work, too

Put one cup of water in a

 

 

slow.

much food is being cooked, or

microwave-safe container and

 

 

 

improper cookware is being

run the microwave for 1-2

 

 

 

used.

minutes to check whether the

 

 

 

 

water is heated. Reduce the

 

 

 

 

amount of food and start the

Troubleshooting

 

 

used.

function again. Use a cooking

 

 

minutes to check whether the

 

 

 

 

container with a flat bottom.

 

 

The warm function

The oven may not work, too

Put one cup of water in a

 

 

does not work.

much food is being cooked, or

microwave-safe container and

 

 

 

improper cookware is being

run the microwave for 1-2

 

 

 

 

water is heated. Reduce the

 

 

 

 

amount of food and start the

 

 

 

 

function again. Use a cooking

 

 

 

 

container with a flat bottom.

 

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English

 

 

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3/10/2015 5:37:00 PM