Troubleshooting

Troubleshooting

If you have any of the problems listed below try the solutions given.

Problem

Cause

Action

General

 

 

 

 

 

The buttons cannot

Foreign matter may be caught

Remove the foreign matter and

be pressed properly.

between the buttons.

try again.

 

 

 

 

For touch models: Moisture is

Wipe the moisture from the

 

on the exterior.

exterior.

 

 

 

 

Child lock is activated.

Deactivate Child lock.

 

 

 

The time is not

Power is not supplied.

Make sure power is supplied.

displayed.

 

 

The Eco (power-saving)

Turn off the Eco function.

 

function is set.

 

 

 

 

The oven does not

Power is not supplied.

Make sure power is supplied.

work.

 

 

The door is open.

Close the door and try again.

 

 

 

 

The door open safety

Remove the foreign matter and

 

mechanisms are covered in

try again.

 

foreign matter.

 

 

 

 

The oven stops while

The user has opened the door

After turning over the food,

in operation.

to turn food over.

press the Start button again to

 

 

start operation.

 

 

 

The power turns off

The oven has been cooking for

After cooking for an extended

during operation.

an extended period of time.

period of time, let the oven cool.

 

 

 

 

The cooling fan is not working.

Listen for the sound of the

 

 

cooling fan.

 

 

 

 

Trying to operate the oven

Put food in the oven.

 

without food inside.

 

 

 

 

 

There is not sufficient

There are intake/exhaust outlets

 

ventilation space for the oven.

on the front and rear of the oven

 

 

for ventilation.

 

 

Keep the gaps specified in the

 

 

product installation guide.

 

 

 

 

Several power plugs are being

Designate only one socket to be

 

used in the same socket.

used for the oven.

 

 

 

There is no power to

Power is not supplied.

Make sure power is supplied.

the oven.

 

 

 

 

 

Troubleshooting

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3/10/2015 5:37:00 PM