General Troubleshooting
Symptom
Solution(s)
Applies to
| Foggers |
| Dimmers |
Lights | & Snow | Controllers | & Chaser |
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| Auto shut off | Check fan thermal switch reset | 9 |
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| Beam is very dim | Clean optical system or replace lamp | 9 |
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| or not bright | Check 220/110v switch for proper setting |
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| Breaker/Fuse | Check total load placed on device |
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| 9 |
| keeps blowing |
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| Chase is too slow | Check users manual for speed adjustment | 9 |
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| Device has no | Check for power on Mains. | 9 |
| 9 | 9 |
| power | Check device’s fuse. (internal and/or external) |
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| Fixture is not | Check DMX Dip switch settings for correct |
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| responding | addressing | 9 |
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| Check DMX cables |
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| Check polarity switch settings |
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| Fixture is on but | Make sure you have the correct audio mode on |
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| there is no | the control switches. If audio provided via ¼” | 9 |
| 9 | 9 |
| movement to the | jack, make sure a live audio signal exists |
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| audio | Adjust sound sensitivity knob |
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| Lamps cuts off | Possible bad lamp or fixture is overheating. | 9 |
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| sporadically | Lamp may be at end of its life. |
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| Light will not come | Some discharge lamps require a cooling off |
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| on after power | period before the electronics in the fixture can | 9 |
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| failure | kick start it again, wait 5 to 10 minutes before |
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| powering up |
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| Loss of signal | Use only DMX cables |
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| Install terminator | 9 | 9 | 9 | 9 |
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| Note: Keep DMX cables separated from power |
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| cables or black lights. |
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| Moves slow | Check 220/110v switch for proper setting | 9 |
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| No flash | 9 |
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| No laser output | Bounce mirror motor may have shifted during | 9 |
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| shipping, readjust |
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| No light output | Check slip ring & brushes for contact | 9 |
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| Install bulb |
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| Call service technician |
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| Relay will not work | Check reset switch |
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| 9 |
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| Check cable connections |
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| Remote does not | Make sure connector is firmly connected to | 9 | 9 |
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| work | device |
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| Stand alone mode | All Chauvet lighting fixtures featuring stand- |
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| alone functions do not require additional | 9 |
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| settings, simply power the fixture and it will |
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| automatically enter into this mode |
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21 | Revised: |
