Manuals / Samsung / TV and Video / Flat Panel Television

Samsung MD32C, MD55C user manual Specifications

Models: MD55C MD32C

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Troubleshooting Guide

Requirements Before Contacting Samsung
Customer Service Center	241
Testing the Product	241
Checking the Resolution and Frequency	241
Check the followings.	242

Q & A	249

Specifications

General	251

PowerSaver	254

Preset Timing Modes	255

Appendix

Contact SAMSUNG WORLD WIDE	257

Responsibility for the Pay Service
(Cost to Customers)	260
Not a product defect	260
A Product damage caused by customer's fault	260
Others	260

Optimum Picture Quality and Afterimage
Burn-in Prevention	261
Optimum Picture Quality	261
Prevention of Afterimage Burn-in	262

License	264

Terminology	265

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Samsung MD32C, MD55C user manual Specifications

Contents

LFD Display Table of contents Screen Adjustment System AllShare Play Specifications Before Using the Product CopyrightSymbols Safety PrecautionsCleaning Power off the product and computerElectricity and Safety StorageInstallation Page Operation Toys or sweets resulting in a serious injury Top of the product ProductAn explosion or fire may result Ensure the vents are not blocked by tablecloths or curtainsPage Page Checking the Contents PreparationsRemoving the Packaging for MD55C models only Remove the black locking device at the bottom of the boxWarranty card Checking the ComponentsComponents Items sold separately Wall-mount Kit StandPanel Key PartsControl Panel Buttons DescriptionReturn Enter Contents Home modePower Off ReturnPort Description RJ45Anti-theft Lock To lock an anti-theft locking deviceRemote Control Contents Home Launch ButtonIt sets safe lock function To place batteries in the remote controlQuickly select frequently used functions Use these buttons in Videos, Photos, MusicButtonsDescription Adjusting the OSD with the Remote ControlRemote Control Reception Range Picture, Sound, Channel, Network, System,Installation on a Perpendicular Wall Tilting Angle and RotationVentilation Plane view DimensionsInstallation on an Indented Wall Model nameInstalling the Wall Mount Installing the Wall Mount KitWall Mount Kit Specifications Vesa MD40C MD46C Cable Connection Remote Control RS232CPin Signal RS232C CableLAN Cable Pin No Standard Color SignalRS232C cable Connector 9-Pin D-Sub to Stereo Cable FemaleDirect LAN cable PC to HUB Connector RJ45Signal Cross LAN cable PC to PCConnection ConnectionCommand Viewing control state Get control commandControlling Set control command Command type Value rangePower control Volume controlSetting the input source Set Input Source Input source controlInput Source An input source code to be set on a product Screen mode control Auto adjustment control PC and BNC only PIP On/Off controlVideo Wall Mode Control Safety LockFull Natural WallOn Same as above Nak Video Wall OnSet Video Wall On/Off Set Video Wall10x10 Video Wall Model Off10x10 Video Wall Model 1 ~ Set NumberConnecting and Using a Source Device Before ConnectingPre-connection Checkpoints Connecting to a PC Connection using the D-SUB cable Analog typeConnection using a DVI cable Digital type Connection Using an HDMI-DVI Cable Connection Using an Hdmi CableChanging the Resolution Changing the Resolution on Windows XPChanging the Resolution on Windows Vista Changing the Resolution on Windows Connecting to a Video Device Connection Using the AV CableConnection Using the component Cable Connection Using an Hdmi Cable Using an Hdmi cable or Hdmi to DVI Cable up to 1080pConnecting to an Audio System Connecting the antennaPress Source on the remote control, and select MagicInfo Connecting the network box Sold separatelyEntering MagicInfo mode MagicInfoEnter the IP information Select TCP/IP stepMenu m → Support → Contents Home → Source → Enter E Changing the Input sourceSource Using MDC Configuring Settings for Multi ControlConfiguring settings for Multi Control MDC Program Installation/Uninstallation UninstallationUsing MDC via RS-232C serial data communications standards What is MDC?Connecting to MDC MonitorUsing MDC via Ethernet Monitor ComputerConnection using a cross LAN cable Connection Management User Login Launching the program displays the user login windowAuto Set ID Cloning Command Retry Getting Started with MDC Input Source Change the input source Main Screen Layout MenusMenu Bar Channel Change the channelVolume AlertScreen Adjustment CustomAdjust the Hdmi Black Level for the selected display device Adjust the colors for the selected display deviceAdjust the tint for the selected display device ColorControls the LED backlight to maximize picture clarity SizeReduces Mpeg noise to provide improved picture quality You can view details of the selected screen sizeAdvanced features 3D ControlAdjust the color temperature for a more natural picture Adjust the screen contrastAdjust the primary color intensity Adjust each color red, green, blue darknessAdjust the bass for the selected display Sound AdjustmentSystem Setup Adjust the treble for the selected displaySelect a PIP input source Select the format to display the split screenView the PIP Size of the current display Channel can be changed if PIP Source is TVSelect a method to configure the fan speed General Fan & TemperatureSet the product to automatically power on Configure the fan speedSecurity OSD Display Lock the on-screen menusLock the buttons on the display device On Time Set the time to power on the selected display device TimeScreen Burn Protection Start Time Set start time to display screen saver End Time Set end time to display screen saverSafety Screen Lamp Control Enable or disable Ticker Enter a message to display on the screenTool Settings Security ResetEdit Column Options Edit ColumnMonitor Window Information View the program informationOther Functions Resizing a WindowGroup Management Create groups and manage the list of sets on a group basisDeleting Groups Creating Schedules Schedule ManagementRenaming Groups Edit Group window displayed, click RenameTo modify a schedule, select the schedule and click Edit Schedule ModificationDeleting a Schedule To delete a schedule, select the schedule and click DeleteRemote control does not work Troubleshooting GuideIssueSolution Following message appearsPage If the input source is PC, DVI Screen AdjustmentPicture Mode If the input source is AV, Component, Hdmi or TVInput source Picture Mode Adjustable options Menu m → Picture → Enter E· Zoom/Position PC Screen Adjustment Resolution Select Screen AdjustmentScreen Adjustment Menu m → Picture → Screen Adjustment → Enter EPicture Sizes available by Input Source Input Source Picture SizeZoom/Position PC Screen Adjustment Resolution SelectPosition Picture Size· Zoom/Position PC Screen Adjustment PC Screen AdjustmentResolution Select · Zoom/PositionRotation Auto AdjustmentMenu m → Picture → Auto Adjustment → Enter E · Aspect RatioAspect Ratio RotationPortraitMenu m → Picture → Aspect Ratio → Enter E Input Source Picture Mode Advanced Settings Advanced SettingsAdvanced Settings Menu m → Picture → Advanced Settings → Enter E101 10p White Balance 102White Balance Gamma103 Input source Picture Mode Picture OptionsPicture Options Picture OptionsColor Temp 104Color Tone Digital Noise Filter105 Film ModeFilm Mode Off Auto Motion Plus Dynamic Backlight Hdmi Black LevelResets your current picture mode to its default settings Reset PictureMenu m → Picture → Reset Picture → Enter E 106Menu m → Sound → Sound Mode → Enter E Sound AdjustmentSound Mode 107Sound Effect Sound ModeBroadcast Audio Options Speaker Settings Reset Sound 108109 Speaker Settings Reset SoundBroadcast Audio Options Sound EffectSpeaker Settings 110Sound Effect Broadcast Audio Options 111 Reset SoundMenu m → Sound → Reset Sound → Enter E Sound Effect Broadcast Audio Options Speaker Select112 ChannelAntenna Channel113 Cancelling Auto ProgramAuto Program Antenna114 How to Stop the Clear Scrambled Channel functionClear Scrambled Channel Auto ProgramAuto Program Clear Scrambled Channel Fine Tune115 Menu m → Channel → Fine Tune → Enter EAuto Program Clear Scrambled Channel Fine Tune Crosstalk Noise Reduction116 Menu m → Channel → Crosstalk Noise Reduction → Enter EMENUm → Network → Network Settings → Entere Network SettingsConnecting to a Wired Network NetworkManual Network Settings Wired Network SettingsAutomatic Network Settings 118Connecting to a Wireless Network 119Manual Network Setup Wireless Network SettingAutomatic Network Setup 120Go to Network Settings screen How to set up manuallyHow to set up using Wpspbc 121Network Status Wi-Fi DirectMENUm → Network → Wi-Fi Direct → Entere 122Soft AP AllShare SettingsUsing the AllShare Play Function Device NameSetup SetupInitial settings Setup System125 ID Setup ID Input MDC ConnectionMulti Control Multi ControlClock Set Time126 TimeSleep Timer Switches the DST Daylight Saving Time function on or off127 On Timer1 ~ On Timer7 On TimerOff Timer Holiday Management 128Off Timer 129Holiday Management System Menu Language130 Time Menu Language English Rotate MenuRotate Menu 131Menu m → System → Rotate Menu → Enter E Eco Solution 132133 Caption ModeCaption CaptionCaption Mode 134Digital Caption Options 135 Safety LockSecurity Button Lock136 Under the age of 14. / 18+ Adult programming137 Change PINPIP Settings 138Main picture Sub picture 139 Video Wall Source AutoSwitch SettingsAuto Protection Time Menu m → System → Auto Protection Time → Enter E140 Available Pixel Shift Settings and Optimum SettingsScreen Burn Protection Pixel ShiftTimer Timer141 Immediate Display Timer Off142 Pixel Shift OffMenu m → System → Ticker → Enter E Ticker143 Vertical Top / Middle / BottomVideo Wall Video Wall144 Format145 VerticalScreen Position Source AutoSwitch Settings 146General 147Sound Feedback Auto Power148 Standby Control149 Power On AdjustmentTemperature Control OSD DisplayAnynet+ HDMI-CEC Anynet+ HDMI-CEC150 Anynet+ HDMI-CECAuto Turn Off Switching between Anynet+ Devices151 Anynet+ HDMI-CEC Auto Turn Off152 Troubleshooting for Anynet+Problem Possible Solution Anynet+ device ... appears onProblem 153Player Mode DivX Video On Demand154 155 Reset SystemMagic Clone Magic CloneSynced Power-On Reset AllPC Module Power Synced Power-OffSupport Software UpdateMenu m → Support → Software Update → Enter E 157Contact Samsung 158Menu m → Support → Contact Samsung → Enter E Contents Home Icons in Channel Channel Manager160 FunctionAdding a channel Channel Press Tools on the remote control to open Tools161 Deleting a channel in ChannelUsing Tools in Channel 162Edit Favorites Complete the Change order process 163Delete the selected channel ChannelAdd / Delete 164Rename Channel Select All / Deselect AllSelect All or Added Ch 165Adding a favorite channel Select Edit Favorites to open the Edit Favorites screenChannel Channel status icons 166Deleting a Channel from a list of favorite channels ICONOperationsMagicInfo Lite Menu m → Support → Contents Home → MagicInfo Lite → Enter E167 MagicInfo Premium S168 MagicInfo Videowall SAllShare Play 169 Edit NameInformation 170 What is AllShare Play?AllShare Play USB HDD greater than 2TB is not supported171 Compatible devices with AllShare PlayFile system and formats 172 Using a USB deviceConnecting a USB device Removing a USB deviceConnecting to a PC over a network Background Music On and Background Music Setting features173 Using the AllShare Play features 174Sorting the file lists Using the Basic AllShare Play Features175 Sort Criteria Operation Videos Photos MusicCopying Files 176Playing Selected Files Creating a PlaylistMy list options My list177 Option Name Operations Recently played Whats new Playlist178 Using the Play Continuously Function Resume PlayVideos Playing a VideoPhotos 179Viewing a Photo or Slide Show Music 180Playing Music Videos / Photos / Music Play Option menu 181Option Name Operations Videos Photos Music 182 183 Supported image resolutionsSupported Subtitle and AllShare Play file formats SubtitleSupported Video Formats 184Supported music file formats File Extension Type Codec Comments185 Read before using MagicInfo Lite player MagicInfo Lite186 Contents 187188 Video Audio189 Flash190 3D Shadow Effects not supportedVertical text Access the server you have assigned to your device Approving a connected device from the server191 192 Device Group SelectTo specify the group MagicInfo Lite player MagicInfo Lite193 Network schedule194 Local scheduleInternal Auto Play 195 USB Auto Play196 Local Schedule ManagerRegistering a Local schedule 197 Select DurationDuration 198 Modifying a Local scheduleSelect Edit 199Deleting a Local schedule Next, select DeleteStopping a Local schedule 200Running a Local schedule Select Stop201 Viewing the details of a Local scheduleDetails of the schedule will be displayed 202 Copying a Local scheduleDevice. Select Yes to copy the files Select Content manager in the MagicInfo Lite menu screen Content managerCopying content 203Deleting content 204205 SettingsServer Network Settings Active / Passive206 When Content is Running Viewing the details of the content that is running207 Activate or deactivate the PIP function 208PIP Off / On Background Music Off / OnFile Formats Compatible with MagicInfo Premium S Player Read before using MagicInfo Premium S PlayerMagicInfo Premium S 209210 ImageMasked Image, Tiled Image content not supported Flash Power PointCharts Vertical text 211Creation/editing/playback are only available 212Template files Template Manager Supported in USB Auto Play and NetworkTemplate files and LFD.lfd files 213Network Schedule Multiframe More than one sound output cannot be used214 Others215 216 MagicInfo Premium S 217MagicInfo Premium S Player 218 219 220 221 222 223 224 225 226 227 Template ManagerRegistering a Template Contents 228229 Select sound or background music230 231 232 To run MagicInfo Premium S, connect to a network233 234 Player235 File Formats Compatible with MagicInfo Videowall S Player Read before using MagicInfo Videowall S PlayerMagicInfo Videowall S 236237 VideoOnly one video Videos file can be played per client 238Restrictions Available Not availableMagicInfo Videowall S Default StorageMENUm → Support → Contents Home → MagicInfo Videowall S → 239240 Checking the Resolution and Frequency Troubleshooting GuideTesting the Product 241Not Optimum Mode is displayed Installation issue PC modeScreen issue 242Adjust Brightness and Contrast 243244 SharpnessSound issue 245Go to Sound and change Speaker Select to Internal There is audible sound when the volume is muted Remote control issueSource device issue 246Caption is grayed out and not selectable Other issue247 PIP menu is not available248 There is no sound in Hdmi modeAudio InStereo ports PC settings IR sensor is not functioning249 SettingsHow can I change the resolution? Question AnswerHow do I set powersaving mode? 250Question Specifications 251252 253 USA onlyPower Consumption MD32C PowerSaverPower Indicator 254Preset Timing Modes 255Pixel Clock Sync Polarity KHz MHz 256 Appendix Contact Samsung World Wide257 258 259 Not a product defect Product damage caused by customers fault260 OthersOptimum Picture Quality and Afterimage Burn-in Prevention 261Optimum Picture Quality Prevention of Afterimage Burn-in What is afterimage burn-in?262 Preventing afterimage burn-in263 Move and change text every 30 minutes as shown belowLicense 264Terminology 265