Problem

Cause

Action

There is a

Cooking sealed food or

Do not use sealed containers

popping sound

using a container with a

as they may burst during

during operation,

lid may causes popping

cooking due to expansion of

and the oven

sounds.

the contents.

doesn't work.

 

 

The oven exterior

There is not sufficient

There are intake/exhaust

is too hot during

ventilation space for the

outlets on the front and rear

operation.

oven.

of the oven for ventilation.

 

 

Keep the gaps specified

 

 

in the product installation

 

 

guide.

 

 

 

 

Objects are on top of

Remove all objects on the

 

the oven.

top of the oven.

The door cannot

Food residue is stuck

Clean the oven and then

be opened

between the door and

open the door.

properly.

oven interior.

 

Heating including

The oven may not work,

Put one cup of water in a

the Warm

too much food is being

microwave-safe container

function does not

cooked, or improper

and run the microwave

work properly.

cookware is being used.

for 1-2 minutes to check

 

 

whether the water is heated.

 

 

Reduce the amount of food

 

 

and start the function again.

 

 

Use a cooking container with

 

 

a flat bottom.

The thaw function

Too much food is being

Reduce the amount of food

does not work.

cooked.

and start the function again.

The oven is not

The oven is installed on

Make sure the oven is

level.

an uneven surface.

installed on flat, stable

 

 

surface.

There are sparks

Metal containers are

Do not use metal containers.

during cooking.

used during the oven/

 

 

thawing functions.

 

 

 

 

 

Problem

Cause

Action

 

When power is

The door is not properly

Close the door and check

 

connected, the

closed.

again.

 

oven immediately

 

 

 

starts to work.

 

 

 

There is

The power or power

Make sure the power and

05

electricity coming

socket is not properly

power socket are properly

TROUBLESHOOTING

from the oven.

grounded.

grounded.

 

1.

Water drips.

There may be water or

Let the oven cool and then

 

2.

Steam emits

steam in some cases

wipe with a dry dish towel.

 

 

through a

depending on the food.

 

 

 

door crack.

This is not an oven

 

 

3.

Water remains

malfunction.

 

 

 

in the oven.

 

 

 

The brightness

Brightness changes

Power output changes

 

inside the oven

depending on power

during cooking are not

 

varies.

output changes

malfunctions. This is not an

 

 

 

according to function.

oven malfunction.

 

Cooking is

To ventilate the

This is not an oven

 

finished, but the

oven, the cooling fan

malfunction.

 

cooling fan is still

continues to run for

 

 

running.

about 3 minutes after

 

 

 

 

cooking is complete.

 

 

 

 

 

 

 

English - 13

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2/25/2016 6:25:06 PM