Picture rolls vertically.

Image is not clear. Picture is blurred.

Picture image is unstable and vibrates.

Ghost images are shown in the picture.

The image is too light or too dark

Screen color is inconsistent.

Color image is distorted with dark shadows.

White color is poor.

Power Indicator blinks green.

Screen is blank and power indicator light is steady green or blinks every 0.5 or 1 seconds

video adapter.

zCompare these values with the data in the Preset Timing Modes Chart.

zCheck if the signal cable is securely connected. Connect it again securely.

(Refer to Connecting to a Computer)

zRun Frequency Coarse and Fine tuning.

zTurn on again after removing all accessories (video extension cable, etc.)

zSet resolution and frequency to the recommended ranges.

zCheck if the resolution and frequency set for the computer video card falls in the range supported by the monitor.

If not, reset them referring to the current Information under the monitor menu and Preset Timing Modes.

zAdjust the Brightness and Contrast. (Refer to the Brightness, Contrast)

zAdjust color using Custom under OSD Color Adjustment menu.

zThe monitor is currently saving the changes made in settings to the OSD memory.

zThe monitor is using its power management system.

zpress a key on the keyboard

3. Problems related to Audio

Problems related to audio signals and their solutions are listed below.

Problems

Solutions

No sound

z Ensure that the audio cable is firmly connected to both the

 

audio-in port on your monitor and the audio-out port on your

 

sound card.

 

(Refer to the Connecting the Monitor)

zCheck the volume level. (Refer to the Volume)

Sound level is too low.

z

Check the volume level.

 

 

(Refer to the Volume)

 

z

If the volume is still too low after turning the control to its

 

 

maximum, check the volume control on the computer sound

 

 

card or software program.

Sound is too high pitched or too low pitched

zAdjust the Treble and Bass to appropriate level.

4. Problems related to Remote Control

Problems related to the remote control and their solutions are listed.

Problems

Items to check

The remote control buttons do not respond.

zCheck the battery polarities (+/-).

zCheck if the batteries have been exhausted.

zCheck if the power is on.

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Samsung MH17WSSS/XSG, MH17WSSSV/XSJ, MH17WSSS/XSJ, MH17WSSS/EDC, MH17WSSS/SAI manual Problems