Samsung ML-1200 manual Solving General Printing Problems

Solving General Printing Problems

Problem	Possible Cause	Solution
Half the page is	The page layout is too	Simplify the page layout and remove
blank.	complex.	any unnecessary graphics from the
		document.
	The page orientation	Change the page orientation in your
	setting may be	application.
	incorrect.
	The paper size and the	Insure the paper size in the print
	paper size settings do	settings matches the paper in
	not match.	the input tray.
The paper keeps	There is too much	Remove excess paper from the tray.
jamming.	paper in the paper tray.	If printing special media, use the
		manual input tray.
	An incorrect type of	Use only paper that meets the
	paper is being used.	specifications required by the printer.
	An incorrect output	Media such as thick paper should not
	method is being used.	be printed using the face-down output
		tray. Use the face-up output slot
		instead.
	There may be debris	Open the front cover and remove the
	inside the machine.	debris.
The printer prints,	The printer cable is	Disconnect the printer cable and
but the text is	loose or defective.	reconnect. Try a print job that you
wrong, garbled, or		have already printed successfully. If
incomplete.		possible, attach the cable and printer
		to another computer and try a print
		job that you know works. Finally, try a
		new printer cable.
	The wrong printer driver	Check the application’s printer
	was selected.	selection menu to insure your printer
		is selected.

Solving General Printing Problems

Problem	Possible Cause	Solution
The printer prints, but	The software application	Try printing a job from another
the text is wrong,	is malfunctioning.	application.
garbled, or incomplete.
(continued)
	The toner cartridge is	Replace the toner cartridge.
	defective or out of toner.
Pages print, but are	The file may have blank	Check the file to insure it does not
blank.	pages.	contain blank pages.
	Some parts, such as the	Contact a service representative.
	controller or the board,
	may be defective.
The illustrations print	The setting in the	Print the document with the Bitmap
incorrectly in Adobe	software application is	Printing checkbox in the Print dialog
Illustrator.	wrong.	box.

ATTENTION: The lifetime of the transfer roller

If you have any printing problem after your printer prints about 50,000 pages, you must contact the customer service to replace the transfer roller.

7.4 PROBLEM SOLVING PROBLEM SOLVING 7.5