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Samsung ML-1520 Solving Problems, Troubleshooting Checklist Solving General Printing Problems

Models: ML-1520

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6Solving Problems

6Solving Problems

This chapter provides helpful information for what to do if you encounter an error while using your printer.

This chapter includes:

•Troubleshooting Checklist

•Solving General Printing Problems

•Clearing Paper Jams

•Solving Print Quality Problems

•Troubleshooting Error Messages

•Common Windows Problems

•Common Linux Problems

Image 96

Samsung ML-1520 manual Solving Problems, Troubleshooting Checklist Solving General Printing Problems, Common Linux Problems

Contents

ML-1520 SAMSUNG Laser Printer Users GuideCentronics is a trademark of Centronics Data Computer Corporation Chapter 2 SETTING UP YOUR PRINTER CONTENTSChapter 1 INTRODUCTION Chapter 3 USING PRINT MATERIALS Chapter 4 PRINTING TASKSChapter 6 SOLVING PROBLEMS Chapter 5 MAINTAINING YOUR PRINTERChapter 7 APPENDIX Important Precautions and Safety Information If liquid has been spilled into the machine Environmental and Safety Consideration Laser Safety StatementOzone Safety Power SaverRecycling Radio Frequency Emissions FCC regulationsCanadian Radio Interference Regulations Declaration of Conformity European Countries Approvals and CertificationsEC Certification Page 1 INTRODUCTION Special Features Printer Components Understanding the Control PanelSpecial Features Print with excellent quality and high speedHandle paper flexibly Create professional documentsSave your time and money Print in various environmentsPrinter Components Front ViewControl Panel Front Cover Manual Feeder guide Power switch Tray Manual Feeder Paper level indicatorInside View Rear ViewPower receptacle USB port Toner cartridge Front CoverOn Line/Error and Toner Save LEDs Understanding the Control PanelDescription Cancel button Cleaning insideCanceling print job Toner Save mode1.8 INTRODUCTION 2 Setting Up Your Printer Unpacking Installing the Toner Cartridge Loading PaperConnecting a Printer Cable Turning the Printer on Printing a Demo Page Installing Printer SoftwareUnpacking Components may differ from one country to anotherSelecting a Location Clearance SpaceInstalling the Toner Cartridge 4 Locate the cartridge slots inside the printer, one on each side Loading Paper 3 Load paper with the print side facing down Make sure that all four corners are flat in the tray5 Slide the tray back into the printer Changing the Paper Size in the Tray 1 Pinch the rear guide as shown below to adjust for the paper lengthIf you do not adjust the width guide, it may cause paper jam 2.8 SETTING UP YOUR PRINTERConnecting a Printer Cable Using a USB CableTurning the Printer on 2.10 SETTING UP YOUR PRINTERTo the AC outlet Printing a Demo Page 2 The Demo page shows the printer’s current configuration1 Hold down the Cancel button for about 2 seconds to print a SETTING UP YOUR PRINTERInstalling Printer Software Printer Driver FeaturesFeature If you are printing from WindowsInstalling Printer software in Windows Installing Printer SoftwareSystem Requirements 2 Choose the installation type Changing the Display Language 2 Select Samsung ML-1520 Series, and Language SelectionReinstalling Printer Software 2 Select Samsung ML-1520 Series, and then MaintenanceRemoving Printer Software 2 Select Samsung ML-1520 Series, and then MaintenanceViewing the User’s Guide 2 Select Samsung ML-1520 Series and View User’s Guide3 Using Print Materials Choosing Paper and Other Materials Selecting the Output LocationLoading Paper Printing on Envelopes Printing on Labels Printing on TransparenciesChoosing Paper and Other Materials Sizes and Capacities SizeInput Source/Capacitya TrayGuidelines for Paper and Special Materials Selecting the Output Location Printing to the Top Output Tray Face downPrinting to the Rear Output Tray Face up To open the rear output trayUsing the Tray Loading PaperPaper empty Using the Manual Feeder To cancel a print job in Manual Feed mode 1 Turn the printer off Printing on Envelopes Guidelines4 Press the Cancel button to start feeding Printing on Labels GuidelinesPrinting on Transparencies Guidelines3.14 USING PRINT MATERIALS Printing on Card Stock or Custom-sized Materials GuidelinesPrinting on Preprinted Paper GuidelinesLoad with the design face down, bottom edge towards the printer 3.18 USING PRINT MATERIALS 4 Printing Tasks Printing a Document Setting Paper PropertiesUsing the Toner Save Mode Printing Posters Setting Graphic Properties Printing WatermarksPrinting a Document The Layout tab is first displayed Canceling a Print Job To stop a print job from the Control Panel3 Select the Samsung ML-1520 Series printer Using a Favorite Setting Using HelpTo stop a print job from the Printers folder Setting Paper Properties ➀ ➁ ➂ ➃Property DescriptionProperty DescriptionColor Paper Using the Toner Save Mode From the Control PanelFrom the software application Printing Multiple Pages on One Sheet of Paper N-Up Printing 4.10 PRINTING TASKSDown then RightDown LeftScaling Your Document 4.12 PRINTING TASKSFitting Your Document to a Selected Paper Size Printing Posters 4.14 PRINTING TASKS4 Click the Paper tab, select the paper source, size and type Setting Graphic Properties Resolution➀ ➁ ➂ PropertyProperty DescriptionAdvanced Options Darkness printer about how to image the text in your Download as Bit Image When this optionWhen the Print All Text Black is checked, all PropertyUsing an existing Watermark Printing WatermarksCreating a Watermark 4.20 PRINTING TASKSEditing a Watermark Deleting a WatermarkWhat is an Overlay? Printing OverlaysCreating a New Page Overlay 4 In the Overlays window, click Create Overlay Using a Page Overlay 4.24 PRINTING TASKSDeleting a Page Overlay 4 Click Delete OverlayUsing the Status Monitor Opening the Status MonitorChanging the Status Monitor Program Setting Pop up the Status Monitor Screen when print errorSetting Up Locally Shared Printer Windows 98/MeSetting Up Host Computer Setting Up Client PCWindows 2000/XP Setting Up Host ComputerSetting Up Client PC 9 Fill in the Enter a port name field, and enter the shared name 10Click OK, and click Close 11Click Apply, and click OK4.30 PRINTING TASKS 5 Maintaining Your Printer Maintaining the Toner Cartridge Cleaning the PrinterConsumables and Replacement Parts Maintaining the Toner Cartridge Toner cartridge storageToner cartridge life expectancy Saving tonerRedistributing Toner CautionsReplacing the Toner Cartridge 5.4 MAINTAINING YOUR PRINTERCleaning the Printer Cleaning the OutsideCleaning the Inside Cleaning inside the printer6 Plug in the power cord, and turn the printer on Printing a cleaning sheet Consumables and Replacement Parts ItemsYield Average 6 Solving Problems Troubleshooting Checklist Solving General Printing ProblemsClearing Paper Jams Solving Print Quality Problems Troubleshooting Error Messages Common Windows ProblemsTroubleshooting Checklist SolutionLine/Error LED is on CheckSolving General Printing Problems ProblemSolution Possible CauseProblem SolutionPossible Cause The printer driver mayProblem SolutionPossible Cause reconnect. Try a print job that you haveProblem SolutionPossible Cause Download as Bit Image in theClearing Paper Jams In the Paper Exit Area6.8 SOLVING PROBLEMS 2 Open the rear output tray4 Close the rear output tray 5 Open and close the front cover. Printing can be resumedIn the Paper Feed Area SOLVING PROBLEMS1 Slide out the tray to expose the jammed paper 3 Slide the tray back into the printerAround the Toner Cartridge 6.10 SOLVING PROBLEMS1 Open the front cover 2 Push the toner cartridge down and remove it from the printerTips for Avoiding Paper Jams When Printing on the A5-sized Paper Rotate option to 90ºSolving Print Quality Problems Print Quality ChecklistTips for Avoiding Paper Jams Solving Print Quality Problems SolutionLight or faded printSolution Toner smearVertical lines Gray backgroundProblem Solutionscatter MisformedProblem SolutionWrinkles or Black pagesProblem SolutionCurl Horizontal stripesTroubleshooting Error Messages Possible Problems and SolutionsLED status legend LED patternCommon Windows Problems ProblemPossible Cause and Solution Common Linux Problems ProblemPossible Cause and Solution the /etc/printcap fileProblem Possible Cause and Solutionwork correctly for some Problem Possible Cause and SolutionHow do I specify the IP 7 APPENDIX Using Your Printer in Linux Printer SpecificationsPaper Specifications Using Your Printer in Linux Installing the Printer DriverInstalling Printer Driver 5 If you selected Recommended, go to Step 11To exit, click OK Changing the Printer Connection Method 7.6 APPENDIXUninstalling the Printer Driver select Linux Printer and then Configuration ToolUsing the Configuration Tool 5 Select Complete uninstall and then click UninstallSelect your printer, if not currently selected Changing LLPR Properties 3 The LLPR Properties window opens Printer Specifications Specifications and DescriptionPaper Specifications OverviewSupported Sizes of Paper DimensionsaWeight PaperGuidelines for Using Paper SymptomProblem with SolutionPaper Specifications Paper Output CapacitySpecifications CategoryPrinter and Paper Storage Environment 7.18 APPENDIX INDEX install 2.13 Linux 7.2 overview 2.12 reinstall system requirements 2.13 uninstall specification paper 7.13 printertoner install 2.4 life 5.2 recycle 5.2 redistribute 5.3 replace status monitor, useRev.1.0 Home