Solving Print Quality Problems

Problem

Solution

 

Curl or wave

• Check the paper type and quality. Both high temperature

 

 

 

and humidity will cause paper curl. See “Paper

 

 

 

Specifications” on page A.2.

 

 

 

• Turn over the stack of paper in the input tray. Also try

 

 

 

rotating the paper 180° in the input tray.

 

 

 

• Push the output lever and try printing to the face up output

 

 

 

slot.

 

 

 

 

Wrinkles or creases

• Make sure that paper is loaded properly.

 

 

 

• Check the paper type and quality. See “Paper

 

 

 

Specifications” on page A.2.

 

 

 

• Push the output lever and try printing to the face up output

 

 

 

slot.

 

 

 

• Turn over the stack of paper in the input tray. Also try

 

 

 

rotating the paper 180° in the feeder.

 

 

 

 

Back of printouts dirty

• The transfer roller may be dirty. See “Cleaning the Inside”

 

 

 

on page 6.4.

 

 

 

• Check if the toner is leaking. Clean inside the printer.

 

 

 

 

 

Black pages

• The toner cartridge may not be installed properly. Remove

 

 

 

the cartridge and reinsert it.

 

 

 

• The toner cartridge may be defective and need replacing.

 

 

 

Install a new toner cartridge.

 

 

 

• The printer may require repairs. Contact a service

 

 

 

representative.

 

 

 

 

 

 

 

 

PROBLEM SOLVING 7.15

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Samsung ML-4500 manual Humidity will cause paper curl. See Paper, Rotating the paper 180 in the input tray, Slot

ML-4500 specifications

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