Troubleshooting
Refer to the chart below when this unit does not function properly. If the problem you are experiencing is not listed below or if the instruction below does not help, turn off the unit, disconnect the power cord, and contact the nearest authorized dealer or Samsung Electronics Service Center.
| Symptom | Check/Remedy |
|
|
| I cannot eject the disc. | • Is the power cord plugged securely into the outlet? |
| • Turn off the power and then turn it back on. |
|
|
| Playback does not start | • Are you using a deformed disc or a disc with scratches on the |
| immediately when the | surface? |
| Play/Pause button is | • Wipe the disc clean. |
| pressed. |
|
|
|
| Sound is not produced. | • No sound is heard during fast playback, slow playback. |
| • Are the speakers connected properly? Is the speaker setup |
| correctly customized? |
| • Is the disc severely damaged? |
|
|
| The remote control does not | • Is the remote control being operated within its operation range of |
| work. | angle and distance? |
•The product is not working. • While “NO DISC” message appears on the display of the product,
(Example: The power goes press and hold the STOP (@) button on the main unit for longer
| out or the top panel key | than 5 seconds with no disc (reset function). |
| doesn't work or a strange |
|
| noise is heard.) | Using the RESET function will erase all stored settings. |
| Can’t receive radio | • Is the antenna connected properly? |
| broadcast. | • If the antenna’s input signal is weak, install an external FM antenna in an |
| area with good reception. |
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