Troubleshooting

Troubleshooting

Problem

Cause

Action

 

 

 

There is a popping

Cooking sealed food or using a

Do not use sealed containers

sound during

container with a lid may causes

as they may burst during

operation, and the

popping sounds.

cooking due to expansion of

oven doesn't work.

 

the contents.

 

 

 

The oven exterior

There is not sufficient ventilation

Keep the gaps specified

is too hot during

space for the oven. There are intake/

in the product installation

operation.

exhaust outlets on the front and rear

guide.

 

of the oven for ventilation.

 

 

 

 

 

Objects are on top of the oven.

Remove all objects on the

 

 

top of the oven.

 

 

 

The door cannot be

Food residue is stuck between the

Clean the oven and then

opened properly.

door and oven interior.

open the door.

 

 

 

The oven does not

The oven may not work, too much

Put one cup of water in a

heat.

food is being cooked, or improper

microwave-safe container

 

cookware is being used.

and run the microwave

 

 

for 1-2 minutes to check

 

 

whether the water is heated.

 

 

Reduce the amount of food

 

 

and start the function again.

 

 

Use a cooking container with

 

 

a flat bottom.

 

 

 

Heating is weak or

The oven may not work, too much

Put one cup of water in a

slow.

food is being cooked, or improper

microwave-safe container

 

cookware is being used.

and run the microwave

 

 

for 1-2 minutes to check

 

 

whether the water is heated.

 

 

Reduce the amount of food

 

 

and start the function again.

 

 

Use a cooking container with

 

 

a flat bottom.

 

 

 

The warm function

The oven may not work, too much

Put one cup of water in a

does not work.

food is being cooked, or improper

microwave-safe container

 

cookware is being used.

and run the microwave

 

 

for 1-2 minutes to check

 

 

whether the water is heated.

 

 

Reduce the amount of food

 

 

and start the function again.

 

 

Use a cooking container with

 

 

a flat bottom.

 

 

 

46English

MS28J5255UW_EF_DE68-04333A-00_EN.indd 46

2015-01-13 ￿￿ 6:09:27

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Samsung MS28J5255UB/EF, MS28J5255UB/EG, MS28J5255US/EF, MS28J5255UW/EF manual Troubleshooting

MS28J5255UB/EG, MS28J5255US/EF, MS28J5255UW/EF, MS28J5255UB/EF specifications

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