troubleshooting

TROUBLESHOOTING

Samsung works hard to ensure that you don’t have problems with your new electric range. If you run into unexpected trouble, look first for a solution in the table below. If, after trying the suggested solution, you’re still having trouble, call Samsung at 1-800-SAMSUNG (1-800-726-7864).

PROBLEM

 

POSSIBLE CAUSE

 

SOLUTION

The range is not

 

The appliance has been installed

•

Place the oven rack in the center of the

level.

 

improperly.

 

oven. Place a level on the oven rack.

 

 

 

 

 

 

Adjust the leveling legs at the base of the

 

 

 

 

 

 

range until the oven rack is level.

 

 

 

 

 

•

Insure the floor is level and strong and

 

 

 

 

 

 

stable enough to adequately support the

 

 

 

 

 

 

range.

 

 

The floor is sagging or sloping.

•

Contact a carpenter to correct the

 

 

 

 

 

 

situation.

 

 

The kitchen cabinets are not

•

Ensure the cabinets are square and

 

 

properly aligned and make the

 

provide sufficient room for installation.

 

 

range appear lopsided.

 

 

The appliance

 

The kitchen cabinets are not

•

Contact a builder or installer to make the

must be accessed

 

square and are too close to

 

appliance accessible.

for servicing and

 

the range. There isn’t enough

 

 

cannot be moved

 

clearance.

 

 

easily.

 

Carpet is interfering with

•

Provide sufficient space so the range can

 

 

movement of the range.

 

be lifted over the carpet.

The oven control

 

You have a function error code.

•

Press the CLEAR/OFF pad and restart

beeps and displays

 

 

 

 

 

the oven. If the problem persists,

and F error code.

 

CODE

CAUSE

 

 

disconnect all power to the range for at

 

 

-SE-

Shorted key

 

 

least 30 seconds and then reconnect the

 

 

E-27

Oven sensor opened

 

 

power. If this does not solve the problem,

 

 

E-28

Oven sensor shorted

 

 

call for service.

 

 

E-08

Oven heating error

 

 

 

 

 

E-0A

Oven heating over

 

 

 

 

 

E-0E

Door locking error

 

 

 

 

 

E-0C

Partition error

 

 

 

 

 

E-81

Sub PCB

 

 

 

 

 

 

Communication error

 

 

 

 

 

E-83

Main PCB

 

 

 

 

 

 

Communication error

 

 

 

 

 

 

 

 

 

 

The surface units

 

You may be using inappropriate

•

Use pans which are flat and match the

will not maintain

 

cookware.

 

diameter of the surface unit selected.

a rolling boil or

 

In some areas, the power (voltage)

•

Cover the pan with a lid until the desired

will not cook fast

 

may be low.

 

heat is obtained.

enough.

 

 

 

 

 

 

The surface units

 

A fuse in your home may be blown

•

Replace the fuse or reset the circuit

will not turn on.

 

or the circuit breaker tripped.

 

breaker.

 

 

The cooktop controls are set

•

Check to see the correct control is set for

 

 

improperly.

 

the surface unit you are using.

 

 

 

 

 

 

 

63_ Troubleshooting

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Samsung NE595R1ABSRAA user manual Troubleshooting, Problem Possible Cause Solution, Code Cause
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NE595R1ABSRAA, NE595R1ABSR specifications

The Samsung NE595R1ABSR and NE595R1ABSRAA are advanced electric range models designed to elevate your cooking experience. Both models offer a blend of innovation, convenience, and sleek design, making them a great addition to any modern kitchen.

One of the standout features of these ranges is the innovative Flex Duo technology. This allows users to split the oven into two separate cooking zones, enabling the cooking of two different dishes at two different temperatures simultaneously. This dual cooking capability is a game-changer, especially during large meal preparations or holiday gatherings when time and temperature management are crucial.

Equipped with a powerful 5.9 cubic feet capacity, the ovens provide ample space for baking, roasting, and broiling. The ceramic enamel interior ensures easy cleaning and prevents food from sticking, which means less scrubbing and more cooking enjoyment. Additionally, the oven features a self-cleaning function that automates the cleaning process, using high temperatures to burn off residue, allowing you to spend more time on your culinary creations.

The Samsung NE595R1ABSR and NE595R1ABSRAA also come with a smooth ceramic cooktop, offering five burners that cater to various pot and pan sizes. With multiple power levels, the cooktop allows for fast heating and precise temperature control, ideal for everything from simmering sauces to boiling pasta.

For safety, both models are equipped with an advanced safety lock, ensuring that the oven cannot be accidentally turned on, which is especially valuable in homes with children. The models are also designed with LED lights that provide clear visibility of the oven interior, making it easy to monitor the progress of your dishes without opening the door.

Moreover, the sleek stainless steel finish adds a touch of elegance to any kitchen décor, while the digital display simplifies the cooking process with easy-to-read controls. The ranges also support compatibility with Samsung's SmartThings app, allowing for remote monitoring and control, further enhancing the convenience of modern cooking.

Overall, the Samsung NE595R1ABSR and NE595R1ABSRAA electric ranges combine cutting-edge features with user-friendly technologies, making them excellent choices for those looking to enhance their culinary capabilities.
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