7. The speed of your mobile broadband connection
øuses different types of Mobile Network: GPRS, EDGE, 3G and HSDPA. HSDPA is the fastest. Connection Manager will connect you to the fastest type available.
8. Using ø Mobile Broadband abroad
You can use your ø Mobile Broadband in over 100 countries. But remember, roaming charges are outside your monthly allowance and it can get expensive. You can see the exact costs at o2international.co.uk.
To keep you protected from surprise costs, you'll need to let us know before you want to use your mobile broadband abroad. Information on enabling your mobile broadband for international use, and details on charges can be found at o2.co.uk/mobilebroadbandroaming. Here you'll also find information on our data roaming Bolt On.
If you're a Business customer, you're already enabled for International use. You can add Bolt Ons on the same page.
9. Your bill
You can see your bill any time at o2.co.uk. Sign in and choose My ø.
We'll also send you an email when you're able to see your bill online. Your monthly bill date is the date of your email, or the date written on your bill (if you asked for a paper version).
Don't worry if you don't know your bill date when you're setting up Connection Manager. You can type it in afterwards by clicking View Usage.
If you're a business customer, you can see your bill at o2.co.uk/business. Sign in or register for a My ø Account, then choose My Bill Analysis. Your bill date is the same as everyone on your account. If your business doesn't have an account, your bill date will be about a day after you bought ø Mobile Broadband.
10. Understanding your first bill
Once you've signed a contract, it takes us a few days to set up your bill. This means your first bill covers a slightly longer period than your other bills. So it will have a few extra days' charges on it (the time between you buying your laptop and us setting up your bill). Your second bill will be your usual amount.
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