Samsung NP-Q330 and ja01ee User Manual - Troubleshooting and Tips

Tips

	The computer is not turned on or does not respond
Q and displays a blank screen.
A	Restore the computer using Samsung Recovery Solution.
	1. Turn the computer on and press the F4 key when the

booting screen (SAMSUNG logo) appears.

2. The computer will boot up in restore mode after a short while and Samsung Recovery Solution appears.

3. When the start menu screen appears, click Restore.

The keyboard Fn keys (shortcut keys) do not work.

QInstall Easy Display Manager and Easy Speedup A Manager.

	I want to restore the computer to the state when it was
Q purchased.
A	Click Start > All Programs > Samsung > Samsung
	Recovery Solution > Samsung Recovery Solution.

In the Recovery Solution screen, click Restore>Complete Restore.

I want to connect an external monitor, TV or projector.

QConnect the display device and the computer with the

A	monitor and repeatedly press the F4 key while holding
	down the Fn key.

Chapter 1. 4

Getting Started

The internet connection has slowed down or error

Qmessages appear continuously while using the Internet.

A Restore Internet Explorer to its initial state.

1. Launch Internet Explorer, click Tools > Internet

	Options > Advanced > Load defaults.
	2. If the Internet Explorer setting again window
	appears, select Set again.
	3. In the Internet default setting restoration window,
	select Close.
A	This is a compatibility problem between the Hancom
	Office software and Internet Explorer. To resolve this
	problem, reinstall Internet Explorer 8 or install Internet
	Explorer 7 or earlier.

How can I extend the battery usage time?

QThe battery usage time may be shortened if you recharge

A	the battery before it is completely discharged.
	To resolve this problem, enter the BIOS Setup and select
	Battery Calibration to discharge the battery completely
	and then recharge the battery.

For detailed information on a function, refer to the corresponding section of the User Manual.