Bluetooth, 198 | Samsung NP-Q310-AA03FR, NP-R720-JS08DE guide

Bluetooth

QWhen no headset is found or cannot be connected

A1 If the headset is already connected to another device, you will not be able to find the headset and cannot connect to the headset even if the headset is found. Disconnect the connection to the other device and then start the search again.

A2 If the headset is connected to a power adapter, you cannot make a Bluetooth connection.

Disconnect the power adapter and then retry.

A3 In general, a Bluetooth headset has 2 operating modes, On/Off mode and Pairing mode.

To connect the headset to another Bluetooth device such as a PC or cell phone, the headset must be in Pairing mode.

Switch the headset to Pairing mode and then retry the search operation.

In general, the headset in Pairing mode automatically returns to On/Off mode after a certain period of time.

QThere is no sound or sound is intermittently interrupted after connecting a headset

A1 If your headset is a mono headset, check if a mono headset connection has been made. In this case, to resolve the problem, complete the procedures below.

zDouble-click over the Bluetooth icon on the Taskbar, select the Audio tab and check the connection status of the Bluetooth Hands-Free Audio for the headset in the connected device list. If it is not connected, right click over the device and select Connect from the pop-up menu.

xRight-click over the Speaker icon on the Taskbar, select Playback Devices, and make sure that the Bluetooth Hands-free Audio is enabled. If not, right-click over Bluetooth Hands-free Audio and select Set as Default Device.

198 NP-R710-AS03PL, NP-X360-AA05UA, NP-R505EBM/RU, NP-R505-FS03RU, NP-R410-XAA0UA specifications

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