QI have connected a monitor (or projector) to the computer, but the colors on the monitor are abnormally displayed.

ACheck if the monitor and computer are properly connected with the signal cable and reconnect the cable if necessary.

QI am trying to view the screen through a TV (or a Projection TV), by connecting it through the DVI port, but the screen is not displayed.

AIt is recommended using the Monitor port.

Some TVs that provide a DVI port with an insufficient screen resolution may fail to display the screen on the TV.

QI am trying to view the screen through a TV by connecting it through the HDMI port, but the edge of the screen is not displayed.

AIt is recommended using a notebook computer screen or monitor for documents and Internet pages. Although connecting via the HDMI port is recommended when watching video, it may be inappropriate for displaying documents and Internet pages because most TVs that support HDMI fail to display the edge of the screen or the characters on the screen properly.

Modem Related

QI cannot hear the modem

A1 Check if the phone line is properly connected to the modem.

A2 Check if the modem driver is properly installed.

Click Start > Control Panel > System and

Maintenance > Device Manager > Modem and then check if the model is not marked with a yellow exclamation mark. If it is marked with an exclamation mark, it means that the modem driver is not properly installed. In this case, remove the installed driver and install the driver again.

If the modem is not marked with a yellow exclamation mark, double-click the installed modem and select Diagnosis tab > Query modem to diagnose the modem. If there is no reaction to the command, it means the modem is out of order.

In this case, restart the system or reinstall the modem driver and then diagnose the modem again.

(Close all applications using the modem before diagnosing the modem.)

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