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Samsung NP355E5C-A02US, NP350V5C-T02US manual Diagnosing the Computer Status and Troubleshooting

Models: NP350V5CA03US NP365E5CS02US NP350V4CA06JM NP350V5C-T02US NP355E5CA02US NP355E7C-A01US NP350V5C-A01US NP355E5C-A03US NP365E5C-S02US NP355E5C NP355E7C NP355E5C-A02US NP350V5C-T01US NP355E5CA04US

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Diagnosing the Computer Status and Troubleshooting

Chapter 3. 87

Using the computer

The Support Center program, which is Samsung’s computer’s troubleshooting guide, supports diagnosing the system and has a FAQ for frequently occurring problem(s).

Support Center may not be provided or may be a different version depending on the model.

1

From the Start Screen, right-click any area and select All

 

Apps

 

 

 

in the bottom right corner. Then, click Support

 

 

 

 

 

 

 

 

 

 

Center.

 

 

 

2

eSupport is activated and starts diagnosing your computer.

After the diagnosing process is finished, the System Status

menu displays a list of the current problems to be solved as shown.

Searching for computer’s problems

Diagnosing

Computer and Troubleshooting

FAQ for computer’s

major problems

3 You can solve a problem by clicking the Troubleshoot button for the problem.

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Samsung NP355E5C-A02US, NP350V5C-T02US, NP350V5C-T01US, NP350V4CA06JM Diagnosing the Computer Status and Troubleshooting
Page 87 Page 89

NP350V5CA03US, NP365E5CS02US, NP350V4CA06JM, NP350V5C-T02US, NP355E5CA02US specifications

The Samsung NP355E5CA04US, NP350V5C-T01US, NP355E5C-A02US, NP355E7C, and NP355E5C laptops are a suite of devices designed for everyday computing needs, blending affordability with quality features.

Starting with the NP355E5CA04US, this model offers a 15.6-inch display, providing a full HD resolution that ensures sharp visuals and vibrant colors, ideal for both work and multimedia consumption. Powered by the AMD A6 processor, it delivers solid performance for multitasking and running various applications seamlessly. The laptop is equipped with ample storage, featuring a spacious 500GB hard drive that allows users to store their documents, photos, and multimedia files without concern for space constraints.

Next, the NP350V5C-T01US is designed with portability in mind. This laptop features a sleek design and weighs just slightly over 5 pounds, making it easy to carry. The 15.6-inch screen, driven by an AMD Radeon graphics card, enhances the visual experience, especially for casual gamers and graphic enthusiasts. Its 4GB of RAM ensures smooth operation even during demanding applications, ensuring users can efficiently handle multiple tasks simultaneously.

Another notable model, the NP355E5C-A02US, is equipped with a reliable Intel Core i5 processor. It stands out with its faster performance and improved battery life, making it perfect for users who are often on the move. The laptop also features a 15.6-inch display with anti-glare technology, providing comfort during extended use in various lighting conditions.

The NP355E7C further elevates the lineup with its robust design and enhanced audio capabilities, thanks to Samsung's SoundAlive technology. This model focuses on delivering immersive sound quality, perfect for media consumption, whether it be movies or music.

Lastly, the NP355E5C combines performance and value, featuring a powerful AMD processor and 4GB of RAM. Its full-size keyboard and touchpad ensure ease of use for long hours of work.

In conclusion, the Samsung NP355 series laptops exemplify versatility and performance. Each model caters to different user needs but maintains a focus on quality, reliability, and value, making them suitable for students, professionals, and casual users alike. With their distinctive features, these laptops represent a solid choice for anyone seeking dependable computing solutions.