Troubleshooting

Touch screen resolution

Text on the screen overlaps or looks small.

If the font size is set too large or small, text may not fit or may not be legible on the screen.

In this case, on the desktop, right-click any area and select Personalize Display →an option under Change the size of all items Apply Sign out now.

Recovery

What is a Recovery Area?

The computer has an additional partition for restoring data or saving backup files (only for models with the Recovery application). This partition is called a Recovery Area and it includes a recovery image comprised of the operating system and applications.

Why is the capacity representation of the hard disk drive (HDD) in Windows different from the product specifications?

The capacity of the storage device (HDD or SSD) of the manufacturer is calculated assuming that 1KB=1,000 Bytes. However, the operating system (Windows) calculates the storage device capacity assuming that 1KB=1,024 Bytes, and therefore the capacity representation of the HDD in Windows is smaller than the actual capacity. The capacity representation in Windows may be smaller than the actual capacity because some applications occupy a certain area of the HDD outside of Windows.

For models with the Recovery application, the HDD capacity representation in Windows may be smaller than the actual capacity because the Recovery application uses a hidden area of 5-20 GB of the HDD to save the recovery image, and that hidden area is not counted towards the total size available to Windows. The size of the Recovery application varies by model.

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Samsung NP940X3G-K04US user manual Touch screen resolution, Recovery, Text on the screen overlaps or looks small