¦¦ Troubleshooting for Anynet+

Problem

Possible Solution

Anynet+ does not work.

●●

Check if the device is an Anynet+ device. The Anynet+ system

 

 

supports Anynet+ devices only.

 

●● Connect only one receiver (home theater).

 

●● Check if the Anynet+ device power cord is properly connected.

 

●●

Check the Anynet+ device’s Video/Audio/HDMI 1.3 cable

 

 

connections.

 

●●

Check whether Anynet+ (HDMI-CEC) is set to On in the

 

 

Anynet+ setup menu.

 

●● Check whether the TV remote control is in TV mode.

 

●● Check whether it is Anynet+ exclusive remote control.

 

●●

Anynet+ doesn’t work in certain situations. (Searching

 

 

channels, Operating, Plug & Play, etc.)

 

●●

When connecting or removing the HDMI 1.3 cable, please

 

 

make sure to search devices again or turn your TV off and on

 

 

again.

 

●● Check if the Anynet+ Function of Anynet+ device is set on.

I want to start Anynet+.

●●

Check if the Anynet+ device is properly connected to the

 

 

TV and check if the Anynet+ (HDMI-CEC) is set to On in the

 

 

Anynet+ Setup menu.

 

●●

Press the TV button on the TV remote control to switch to TV.

 

 

Then press the TOOLS button to show the Anynet+ menu and

 

 

select a menu you want.

I want to exit Anynet+.

●●

Select View TV in the Anynet+ menu.

 

●●

Press the SOURCE button on the TV remote control and select

 

 

a device other than Anynet+ devices.

 

●●

Press z, CH LIST, PRE-CH, and FAV.CH to change

 

 

the TV mode. (Note that the channel button operates only when

 

 

a tuner-embedded Anynet+ device is not connected.)

The message Connecting

●●

You cannot use the remote control when you are configuring

to Anynet+ device...

 

Anynet+ or switching to a view mode.

appears on the screen.

●●

Use the remote control when the Anynet+ setting or switching

 

 

to view mode is complete.

The Anynet+ device does

●●

You cannot use the play function when Plug & Play is in

not play.

 

progress.

The connected device is

●●

Check whether or not the device supports Anynet+ functions.

not displayed.

●●

Check whether or not the HDMI 1.3 cable is properly

 

 

connected.

 

●●

Check whether Anynet+ (HDMI-CEC) is set to On in the

 

 

Anynet+ setup menu.

 

●● Search Anynet+ devices again.

 

●●

You can connect an Anynet+ device using the HDMI 1.3 cable

 

 

only. Some Some HDMI cables may not support Anynet+

 

 

functions.

 

●●

If it is terminated by an abnormal situation such as

 

 

disconnecting the HDMI cable or power cord or a power failure,

 

 

please repeat the device scan.

The TV program cannot

●●

Check whether the antenna jack on the recording device is

be recorded.

 

properly connected.

The TV sound is not

●●

Connect the optical cable between TV and the receiver.

output through the

 

 

receiver.

 

 

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Samsung P2370HD user manual Troubleshooting for Anynet+

P2370HD specifications

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