Appendix
¦¦ Troubleshooting
If the TV seems to have a problem, first try this list of possible problems and solutions. If none of these troubleshooting tips apply, call Samsung customer service at
Problem | Possible Solution |
Poor picture. | Try another channel. / Adjust the antenna. / Check all wire |
| connections. |
Poor sound quality. | Try another channel. / Adjust the antenna. |
No picture or sound. | Try another channel. / Press the SOURCE button. |
| Make sure the TV is plugged in. / Check the antenna |
| connections. |
No sound or sound is too low at | First, check the volume of units connected to your TV |
maximum volume. | (digital broadcasting receiver, DVD, cable broadcasting |
| receiver, VCR, etc.). Then, adjust the TV volume |
| accordingly. |
The TV operates erratically. | Unplug the TV for 30 seconds, then try operating it again. |
The TV won’t turn on. | Make sure the wall outlet is working. |
|
|
Remote control malfunctions. | Replace the remote control batteries. |
| Clean the upper edge of the remote control (transmission |
| window). |
| Check the battery terminals. |
‘Check signal cable’ message. | Ensure that the signal cable is firmly connected to the PC |
| and DVI source. |
‘Not Supported Mode’ message. | Check the maximum resolution and connected device’s |
| Video frequency. |
| Compare these values with the data in the Display Modes. |
|
|
Digital broadcasting screen | Please check the digital signal strength and input antenna. |
problem. |
|
The image is too light or too dark. | Adjust the Brightness and Contrast. / Adjust the Fine |
| tuning. |
Black bars on the screen. | Make sure the broadcast you’re receiving is High Definition |
| (HD). |
| HD channels sometimes broadcast Standard Definition |
| (SD) programming, which can cause black bars. |
| Set your cable/satellite box to stretch or widescreen mode |
| to eliminate the bars. |
Picture has a Red/Green or Pink | Make sure the Component cables are connected to the |
tint. | correct jacks. |
Closed Captioning not working. | If you are using a Cable/Satellite box, you must set Closed |
| Captioning on the box, not your TV. |
Snowy picture. | Your cable box may need a firmware upgrade. Please |
| contact your Cable company. |
