Troubleshooting and Maintaining the CK30 | Intermec instruction

Contents

Radio SSI Utility	92
Read CPU Registers	93
Sound Test	93

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Troubleshooting and Maintaining the CK30	95
Problems and Solutions	96
Problems While Operating the CK30	96
Problems While Configuring the CK30	97
Problems While Configuring 802.1x Security	97
Problems With Wireless Connectivity	99
Problems Transmitting Data Through the Serial Port	100
Problems While Scanning Bar Codes	100
Booting the CK30	102
Warm Booting the CK30	103
Cold Booting the CK30	103
Cleaning the Scanner Window and CK30 Screen	104
Appendix	105
Physical and Environmental Specifications	106
Accessories for the CK30	109
Typing Characters Not Printed on the Keypad	111
Default Configuration	115
Index	119

vi	CK30 Handheld Computer User’s Manual

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Intermec user manual Troubleshooting and Maintaining the CK30

Contents

CK30 Handheld Computer CK30 Handheld Computer User’s Manual Contents Developing and Installing Applications CK30 Handheld Computer User’s Manual Troubleshooting and Maintaining the CK30 Safety Summary Before You Begin Safety Icons Global Services and Support Warranty InformationWeb Support Telephone Support Service Description This optionWho Should Read This Document? U.S.A. Related Documents Patent InformationOther Copyright Information Xii Using the CK30 Handheld Computer Introducing the CK30 Handheld Computer Features Included With the Different Models of the CK30 Feature These options are available for the CK30B and CK30C Using the Battery Charging and Installing the Battery CK30 Accessory Charging Time To charge the batteryTo install the battery Charging Times for CK30 Batteries Maximizing the Life of Your Battery Maximizing Battery LifeChecking the Battery Status Battery Icon Status Using the Keypad 42-Key Large Numeric and Function Keypad 50-Key Full Alphanumeric Keypad 52-Key Full Alphanumeric Keypad Orange Key You Want To Press Using the Color-Coded KeysUsing the Color-Coded Keys Example Using the Alpha Key on the 42-Key Keypad Capitalizing All Characters Using the Screen Using the Power I Key Understanding the Screen Icons CK30 Screen IconsIcon Description Using the Mouse Pointer To turn on the mouse pointerUnderstanding the Mouse Pointer Keys Repositioning a Window Light Name Description Understanding the Status LightsUnderstanding the CK30 Status Lights Light Status What It Means Understanding the Beeps Changing the Beeper VolumeMethod Procedure Understanding the CK30 Beeps Scanning Bar Codes UPC/EAN Press I to turn on the CK30 Scanning With the 2D Area Imager To scan a bar code label with the 2D area imager Attaching a Tethered Scanner Supported Device Required Cable To attach a tethered scanner Using the SD Card To insert an SD card To remove the SD card Configuring the CK30 How to Configure the CK30 Parameters Use Setup Assistant on the CK30Scan Bar Codes Use Configuration Commands Configuring the CK30 With the Setup Assistant Configuring the CK30 With the Configuration Utility To open the Configuration Utility Configuring the CK30 Menu Option Description Configuration Utility Menu OptionsNavigating in the Configuration Utility To Do This Press To restore factory default settings Restoring Default SettingsExiting the Configuration Utility To exit the Configuration Utility Configuring the CK30 by Scanning Bar Codes $+BV1 Configuring the CK30 Through the Network Configuring the CK30 in a UDP Plus NetworkTo set up the DCS 30X or Intermec Gateway To set up the host computer To set up the application Configuring the CK30 in a TCP/IP Direct Connect Network Example Configuring the CK30 for Your Network Configuring Serial Communications To use serial communications with your CK30 Configuring 802.11b/g Radio Communications Configuring the Network Parameters for a TCP/IP Network To use wireless communications in a TCP/IP network Configuring the Network Parameters for a UDP Plus Network Configuring Ethernet Communications To use wireless communications in a UDP Plus network To use the CK30 in an Ethernet network Configuring Bluetooth Radio Communications To configure the CK30 for wireless printing Bluetooth Commands Command Description Configuring Security Loading CertificatesTo load certificates on the CK30 Configuring WPA Security Network Password dialog box appears To enable WPA security on your CK30 To enable WPA-PSK security on your CK30 Configuring 802.1x Security To enable 802.1x security on your CK30 Configuring Static WEP Security To enable WEP security on the CK30 To disable security Disabling Security To save configuration changes by scanning a bar code Send .+1 as the last command from the host application Configuring the CK30 Developing and Installing Applications Developing Applications for the CK30 Developing a New Application for the CK30 Developing a Web-Based Application To open iBrowse or IE Browser Installing Applications on the CK30 PSK Installing Applications Using ActiveSync Installing ActiveSync and Establishing a Partnership To install ActiveSync and establish a partnership Microsoft ActiveSync Screen Using ActiveSync to Copy Files and Install Applications To install an application on the CK30 using ActiveSync Installing Applications Using Your SD Card Installing Applications Using the FTP ServerTo install applications using the SD card Launching Your Application Automatically Installing Applications Using Wavelink AvalancheTo create and install the AutoRun.dat file on your CK30 Customizing How Applications Load on the CK30 Script Command Description Call Developing and Installing Applications Managing the CK30 Accessing the System Main Menu To access the System Main MenuTo exit the System Main Menu Running an Application From File Manager To run an application using the Run commandManaging Files on the CK30 To open File Manager To run an application from the Command Line Deleting a File With File ManagerTo delete a file To copy a file Copying a File With File ManagerViewing the Properties of a File With File Manager To view the properties of a file Managing Applications on the CK30 Viewing All Applications Currently Running on the CK30To view applications currently running on the CK30 Switching Between Applications Closing an ApplicationTo close an application To switch between applications Viewing the Properties of an ApplicationTo view the properties of an application To set a password To change your password To remove password protection Backing Up Your FilesTo back up your files Select Backup the File System Upgrading the Operating System To upgrade the operating system Running Diagnostics Diagnostic Test Number Using Diagnostics on the CK30 To open the diagnostics menu To close the Diagnostics menu Understanding the Diagnostics ScreensBattery Information From the System Main Menu Bluetooth Console Sample Screen Bootcode Version Contrast Test Hardware Configuration Table Display Test Installed Fonts Intermec Value Add Information Keypad Test LED Test Memory InformationNetwork Connection Test Network Interface Information Operating System Version Ping Utility PSC Utility Radio SSI Utility Read CPU Registers Sound Test Running Diagnostics Troubleshooting and Maintaining the CK30 Sections Problems and Solutions Problems While Operating the CK30Problem Solution Problems While Configuring 802.1x Security Problems While Configuring the CK30Problems While Configuring 802.1x Security Problem Problems While Configuring 802.1x Security Problems With Wireless Connectivity Problems Transmitting Data Through the Serial Port Problems While Scanning Bar CodesProblems With Wireless Connectivity Problems While Scanning Bar Codes Booting the CK30 To warm boot the CK30 Warm Booting the CK30Cold Booting the CK30 To cold boot the CK30 Cleaning the Scanner Window and CK30 Screen To clean the scanner window and computer screen Appendix Physical and Environmental Specifications Keypad Options Bar Code SymbologiesBar Code Specification Depth of Field / Scanning Range Standard Range Laser Scanner Optical Parameters Symbology Density Min Max Mil Inch Advanced Long-Range Laser Scanner Optical ParametersID Linear Imager Reading Distances Accessories for the CK30 AD2 4-Bay Communications Dock AG2 Protective BootAD1 Communications Dock AG1 Protective Case AV1 Vehicle Cradle Power SupplyTyping Characters Not Printed on the Keypad Typing Hidden Characters on the Standard Keypads Type 42-Key 50-Key 52-Key Typing Hidden Characters on the International KeypadsTyping Hidden Characters on the 3270/5250 TE Keypads Type 42-Key 52-Key Typing Hidden Characters on the VT/ANSI TE Keypads Typing Hidden Characters on the VT/ANSI 42-Key KeypadTo Type Press This Key Sequence on the 42-Key Keypad Symbology Default Value Default ConfigurationDefault Scanner Configuration Symbology Options Default Value Scanner Port Settings Default Value Scanner Model Default ValueScanner Settings Default Value Imager Settings Default Value Default Communications Configuration PSK Settings Default Value UDP Plus Settings Default Value Default CK30 Settings Configuration CK30 Settings Default Value Index Index CK30 Handheld Computer User’s Manual 121 Configuration IBrowse 124 Radio TCP/IP CK30 Handheld Computer User’s Manual 127 128 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