Troubleshooting

Before contacting the Samsung after-sales service, perform the following simple checks.

If you cannot solve the problem using the instructions below, note the model and serial number of the television and contact your local dealer.

No sound or picture	•	Check that the mains lead has been connected to a wall socket.
	• Check that you have pressed the button on your set.
	• Check the picture contrast and brightness settings.
	•	Check the volume.
	• Check if Speaker Select is set to External Speaker.
Normal picture but no sound	•	Check the volume.
	• Check whether the M MUTE button has been pressed on the remote control.
No picture or black and white	•	Adjust the colour settings.
picture	•	Check that the broadcast system selected is correct.
Sound and picture	•	Try to identify the electrical appliance that is affecting the television, then move it further away.
interference	•	Plug the television into a different main socket.

Blurred or snowy picture,	•	Check the direction, location and connections of your aerial.
distorted sound	•	This interference often occurs due to the use of an indoor aerial.

Remote control malfunctions	•	Replace the remote control batteries.
	• Clean the upper edge of the remote control (transmission window).
	• Check that the + and – ends of the batteries are inserted correctly.
	• Check that the batteries are drained.
Screen is black and power	•	On your computer check; Power, Signal Cable.
indicator light blinks steadily	•	Move the computer’s mouse or press any key on the keyboard.
	• On your equipment check (STB, DVD, etc) ; Power, Signal Cable.
	• The TV is using its power management system.
	• Press the Source button on the panel or remote control.
	• Turn the TV off and on.

The damaged picture appears	•	If Screen Fit is selected in some external devices, the damaged picture may appear in the
in the corner of the screen.		corner of the screen. This symptom is caused by external devices, not TV.
The "Resets all settings to	•	This appears when you press and hold the EXIT button for a while. The product settings are
the default values" message		reset to the factory defaults.
appears.

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PS42B430P, PS50B430P specifications

The Samsung PS50B430P and PS42B430P are standout plasma television models that have garnered attention for their impressive features and performance. Targeted at consumers seeking exceptional viewing experiences, these models boast a range of technological advancements and characteristics that make them notable contenders in the competitive TV market.

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The Samsung PS50B430P sports a 50-inch screen, while the PS42B430P is slightly smaller at 42 inches. This variety in size caters to different room dimensions and preferences, allowing users to choose according to their viewing space. Both models incorporate Samsung’s Clear Image panel that enhances clarity and sharpness, even in fast-paced scenes, reducing motion blur and providing a smooth viewing experience.

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In summary, the Samsung PS50B430P and PS42B430P televisions exemplify quality and innovation. With their outstanding picture clarity, excellent contrast ratios, various connectivity options, and commitment to energy efficiency, these plasma TVs remain appealing choices for those looking to elevate their home entertainment experience. Whether watching movies or enjoying a gaming session, these models are designed to cater to diverse viewer needs while delivering a stunning visual experience.

Samsung PS42B430P, PS50B430P manual Troubleshooting

Models: PS42B430P PS50B430P

Troubleshooting

No sound or picture

• Check if Speaker Select is set to External Speaker.

Sound and picture

distorted sound

Screen is black and power

• Turn the TV off and on.

The "Resets all settings to

PS42B430P, PS50B430P specifications