Manuals / Samsung / Laundry Appliance / Washer

Samsung Q1657ATGW/XEE manual Troubleshooting, Problems and solutions, Understanding error messages

Models: Q1657ATGW/XEO Q1657AVGW1/XEF Q1457AVGW/XEF Q1457AVGW1/XEF Q1457ATGW/XEH Q1657ATGW1/XEE Q1657ATGW/XEG Q1457ATGW1/XEH Q1657ATGW1/XAG Q1657ATGW/XEE Q1457ATGW/XEE Q1657AVGW/XEF

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Troubleshooting

Problems and solutions

The washing machine will not start

•Make sure the washing machine is plugged in.

•Make sure the door is firmly closed.

•Make sure the water source faucet is turned on.

•Make sure to press the Start/Pause button.

No water or insufficient water supply

•Make sure the water source faucet is turned on.

•Make sure the water source hose is not frozen.

•Make sure the water intake hose is not bent.

•Make sure the filter on the water intake hose is not clogged.

Detergent remains in the detergent drawer after the wash program is complete

•Make sure the washing machine is running with sufficient water pressure.

•Put the detergents in the inner parts of the detergent drawer(away from the outside edges).

Washing machine vibrates or is too noisy

•Make sure the washing machine is set on a level surface. If the surface is not level, adjust the washing machine feet to level the appliance.

•Make sure that the shipping bolts are removed.

•Make sure the washing machine is not touching any other object.

•Make sure the laundry load is balanced.

The washing machine does not drain and/or spin

• Make sure the drain hose is not squashed or bent.

• Make sure the debris filter is not clogged.

The Door does not open

1. Disconnect the power plug from the power supply.

2.Remove the water from the washing machine.

3.Open the filter cover using a coin.

4.Locate the orange plastic tab and pull forward to open the door.

Understanding error messages

Error displayed

Solution

• Close the door.

•Make sure the source water faucet is turned on.

•Check the water pressure.

•Clean the debris filter.

•Make sure the drainage hose is installed correctly.

•Laundry load is unbalanced. Redistribute the load.

If only one item of clothing needs washing, such as a bathrobe or jeans, the final spin result might be unsatisfactory and an "UE" error message will be shown in the display window.

• Call after-sales service.

Before contacting After-Sales service:

1.Try to remedy the problem (See "Troubleshooting" on this page).

2.Restart the programme to see if the fault is repeated.

3.If the malfunction persists, call after-sales service and describe the problem.

16 SAMSUNG Washing Machine Owner’s Instructions

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Samsung Q1657ATGW/XEE, Q1657ATGW/XEG, Q1657AVGW/XEF Troubleshooting, Problems and solutions, Understanding error messages
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Q1657ATGW/XEO, Q1657AVGW1/XEF, Q1457AVGW/XEF, Q1457AVGW1/XEF, Q1457ATGW/XEH specifications

The Samsung Q1657ATGW/XEE and Q1657ATGW1/XEE are two cutting-edge air conditioning units that epitomize modern technology and design in climate control. These models provide unparalleled comfort, efficiency, and convenience, making them suitable for both residential and commercial environments.

One of the standout features of the Q1657ATGW series is its energy efficiency. With advanced Inverter technology, these units adjust their power consumption based on the temperature requirements, significantly reducing energy use without compromising on performance. This results in lower electricity bills and a smaller carbon footprint, aligning with contemporary sustainability goals.

In terms of cooling performance, the Q1657ATGW/XEE and Q1657ATGW1/XEE offer rapid cooling capabilities, enabling users to reach their desired indoor temperature much faster than conventional models. This is achieved through a robust compressor and optimized airflow design, ensuring an even and comfortable distribution of air throughout the room.

Another notable aspect is the comprehensive air filtration system built into these units. Samsung has integrated multi-layered filters that effectively trap dust, allergens, and other particulate matter, contributing to improved indoor air quality. This feature is particularly beneficial for individuals with respiratory issues or allergies.

Ease of use is paramount in the design of the Q1657ATGW series. Both models are equipped with a user-friendly remote control and a smart app interface, allowing users to adjust settings from anywhere. The units also support voice control through compatibility with various smart home systems, providing an added layer of convenience.

Moreover, the noise level of the Q1657ATGW models is impressively low, operating quietly to ensure a peaceful indoor environment. This makes them suitable for bedrooms, offices, and other spaces where silence is essential.

In summary, the Samsung Q1657ATGW/XEE and Q1657ATGW1/XEE air conditioning units stand out for their energy efficiency, superior cooling performance, advanced air purification features, and user-friendly technology. These models embody Samsung's commitment to quality and innovation, making them ideal choices for anyone seeking a reliable, efficient, and smart climate control solution. Whether for maintaining a comfortable home environment or ensuring a productive workspace, these air conditioning units are designed to meet diverse needs while enhancing overall quality of life.