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Samsung QE55Q6FAMUXRU manual Troubleshooting and Maintenance, TV won’t turn on

Models: QE55Q6FAMUXRU

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06 Troubleshooting and Maintenance

Troubleshooting

If the TV seems to have a problem, first review this list of possible problems and solutions. Alternatively, review the Troubleshooting Section in the e-Manual. If none of these troubleshooting tips apply, please visit “www.samsung. com” and click on Support, or contact the call centre listed on the back cover of this manual.

•• This TFT LED panel is made up of sub pixels which require sophisticated technology to produce. There may be, however, a few bright or dark pixels on the screen. These pixels will have no impact on the performance of the product.

•• To keep your TV in optimum condition, upgrade to the latest software. Use the Update Now or Auto update functions on the TV's menu ( > Settings > Support > Software Update > Update Now or Auto update).

The TV won’t turn on.

•• Make sure that the AC power cord is securely plugged in to the TV and the wall outlet.

•• Make sure that the wall outlet is working and the power indicator on the TV is lit and glowing a solid red.

•• Try pressing the Power button on the TV to make sure that the problem is not with the remote control. If the TV turns on, refer to “Remote control does not work” below.

There is no picture/video/sound, or a distorted picture/video/sound from an external device, or “Weak or No Signal” is displayed on the TV, or you cannot find a channel.

•• Make sure the connection to the device is correct and that all cables are fully inserted.

•• Remove and reconnect all cables connected to the TV and the external devices. Try new cables if possible.

•• Confirm that the correct input source has been selected (

> Source).

 

•• Perform a TV self diagnosis to determine if the problem is caused by the TV or the device (

> Settings >

Support > Self Diagnosis > Start Picture Test or Start Sound Test).

 

•• If the test results are normal, reboot the connected devices by unplugging each device's power cord and then plugging it in again. If the issue persists, refer to the connection guide in the user manual of the connected

device.

 

•• If the TV is not connected to a cable or satellite box, run Auto Tuning to search for channels (

> Settings >

Broadcasting > Auto Tuning Settings > Auto Tuning).

 

–– This function is only available on certain models in specific geographical areas.

 

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Samsung QE55Q6FAMUXRU manual Troubleshooting and Maintenance, TV won’t turn on
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QE55Q6FAMUXRU specifications

The Samsung QE55Q6FAMUXRU is a prominent model in Samsung's QLED TV lineup, showcasing advanced display technologies and a range of features designed to enhance the viewing experience. This 55-inch television stands out with its impressive Quantum Dot technology, which delivers stunning colors and unparalleled brightness, enabling viewers to enjoy vivid imagery that stays true to the creator's intent.

One of the key highlights of the QE55Q6FAMUXRU is its 4K Ultra HD resolution, which offers four times the detail of Full HD. This high resolution allows for sharper images, exceptional clarity, and an engaging viewing experience, making it ideal for watching movies, sports, or playing video games. The Ultra HD Upscaling feature further enhances the quality of non-4K content, optimizing it for a near-4K viewing experience.

The TV's HDR (High Dynamic Range) technology is another standout feature. With HDR10+ support, the QE55Q6FAMUXRU provides a wide color range and improved contrast, bringing out the finer details in both the brightest and darkest parts of an image. This results in a more dynamic picture that feels more realistic and immersive.

The Smart TV capabilities of the QE55Q6FAMUXRU are powered by Samsung's Tizen operating system. This platform offers a wide array of streaming services, apps, and customizable content to suit every viewer's preferences. With features like voice control compatibility through Bixby, Google Assistant, and Alexa, users can navigate their favorite shows and settings with ease.

Additionally, the TV boasts an elegant design with slim bezels and a sleek profile, making it an attractive centerpiece in any living room. The Samsung One Remote Control simplifies the user experience, allowing control of various connected devices with a single remote.

For enhanced sound, the TV incorporates Dolby Digital Plus technology, providing an immersive audio experience that complements the stunning visuals. With features such as Adaptive Sound, the audio output is automatically optimized based on the content being played.

In summary, the Samsung QE55Q6FAMUXRU is a feature-rich QLED TV that combines cutting-edge display technology with smart capabilities, making it a fantastic choice for anyone seeking an outstanding home entertainment experience. Its exceptional picture quality, versatile smart features, and elegant design solidify its position as a top contender in the mid-range television market.