Samsung Smart Home

Symptom

Action

 

 

Could not find

 

“Samsung Smart

• The Samsung Smart Home app is available on smartphones that

Home” on the app

run Android 4.0 (ICS) or higher, or iOS 7.0 or higher.

market.

 

 

 

The Samsung Smart

• The Samsung Smart Home app is available on applicable

models only.

Home app fails to

• The old Samsung Smart Refrigerator app cannot connect with

operate.

Samsung Smart Home models.

 

 

 

The Samsung

• You must log into your Samsung account to use the app.

Smart Home app is

• Make sure that your router is operating normally.

installed but is not

• If you have not connected your refrigerator to the Samsung

connected to my

Smart Home App after the app was installed, you must make

refrigerator.

connection using the device registration function of the app.

 

 

Could not log into

• You must log into your Samsung account to use the app.

• If you don’t have a Samsung account, follow the app’s onscreen

the app.

instructions to create one.

 

 

 

An error message

• Easy Connection may fail due to the distance from your access

appears when I

point (AP) or electrical interference from the surrounding

try to register my

environment. Wait a moment and try again.

refrigerator.

 

 

 

The Samsung

 

Smart Home app

• Exit and restart the Samsung Smart Home app, or disconnect

is successfully

and reconnect the router.

connected to my

• Unplug the power cord of the refrigerator, and then plug it in

refrigerator but

again after 1 minute.

does not run.

 

 

 

Troubleshooting

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Samsung RB38K7998S4/EF manual Samsung Smart Home

RB38K7998S4/EF specifications

The Samsung RB38K7998S4/EF, RL37J501MSA/EG, and RB38M7998S4/EF are part of Samsung's prestigious lineup of refrigeration appliances. These models combine cutting-edge technology, stylish design, and energy efficiency, ensuring that they meet the demands of modern households.

One of the standout features of these models is their No Frost technology, which eliminates the need for manual defrosting by preventing the accumulation of ice within the freezer compartment. This not only saves users time but also ensures efficient energy consumption and optimal storage conditions.

The RB38K7998S4/EF and RB38M7998S4/EF models boast a generous capacity, providing ample space to organize and store various food items. With multiple shelves, drawers, and door bins, these refrigerators effectively cater to the diverse storage needs of families. Furthermore, the FlexZone feature allows users to convert the freezer compartment into additional refrigerator space, optimizing the appliance's usability according to seasonal needs.

Both models are equipped with the Smart Conversion functionality, which provides the flexibility to switch between different settings depending on user preferences. This means users can tailor their refrigerator’s temperature and space configurations to accommodate fresh produce, meats, or beverages without hassle.

Energy efficiency is another key characteristic of these Samsung refrigerators. They are designed with Eco Mode, which minimizes power consumption while maintaining optimal cooling performance, helping users save on energy bills. Furthermore, their digital inverter compressor adapts its speed based on the cooling demands, enhancing both performance and durability.

Another impressive innovation is the Twin Cooling Plus technology. This system ensures that the refrigerator and freezer compartments are cooled independently, maintaining ideal humidity levels in the fridge while preventing unwanted odors from mixing. This leads to longer-lasting freshness for fruits, vegetables, and other perishables.

Additionally, the sleek design of these models complements modern kitchen aesthetics. With minimalist lines and contemporary finishes, they not only serve a functional purpose but also act as attractive focal points in any kitchen setting.

In summary, the Samsung RB38K7998S4/EF, RL37J501MSA/EG, and RB38M7998S4/EF are a culmination of innovative technology and user-centric features. From their spacious storage capabilities to advanced cooling systems and energy-efficient operations, these appliances successfully meet the expectations of today's consumers, making them a worthy investment for any home.