Samsung RF4287HA user manual Troubleshooting, Problem, Solution

Troubleshooting

Troubleshooting

PROBLEM	SOLUTION
The refrigerator	• Check that the power plug is properly connected.
does not work at all	• Check the set temperature on the digital display is warmer than freezer or fridge inner temperature.
or it does not chill	• Set the refrigerator colder.
	• Is the refrigerator in direct sunlight or located near a heat source?
sufficiently.
	• Is the back of the Refrigerator too close to the wall and therefore keeping air from circulating?
The food in the fridge	• Check the set temperature on the digital display is too low.
is frozen.	• Try setting it to a warmer temperature.
	• Is the temperature in the room too low? Set the refrigerator warmer.
	• Did you store the food which is juicy in the coldest part of the refrigerator?
	• Try moving those items on the other shelves in fridge instead of keeping them in the Cool Select
	PantryPLUS.
You hear unusual	• Check that the refrigerator is level and stable.
noise or sounds.	• Is the back of the refrigerator too close to the wall and therefore keeping air from circulating?
	• Try locate the refrigerator keep away from the wall over 2 inches.
	• Was anything dropped behind or under the refrigerator?
	• A “ticking” sound is heard from inside the refrigerator. It is normal and occurs because various
	accessories are contracting or expanding according to the temperature of the refrigerator interior.
The cabinet-door	• Some heat is normal as anti-condensators are installed in the vertical hinged section of the
sealing area of the	refrigerator to prevent condensation.
appliance is hot	• Is the refrigerator door ajar? Condensation can occur when you leave the door open for a long
	time.
and condensation is
	• If a sound that hit something is heard from inside the refrigerator, It is normal. The sound comes
occurring.	due to ice cubes rubbing in the bucket periodically.
Ice Maker is not	• Did you wait for 12 hours after installation of the water supply line before making ice?
producing ice.	• Is the water line connected and the shut-off valve opened?
	• Did you manually stop the ice making function?
	• Is the freezer temperature too warm? Try setting the freezer temperature lower.
You can hear water
bubbling in the	• This is normal. The bubbling comes from refrigerant circulating through the refrigerator.
refrigerator.
There is a bad smell in	• Check for spoiled food.
the refrigerator.	• Foods with strong odors(for example, fish) should be tightly covered.
	• Clean out your freezer periodically and throw away any spoiled or suspicious food.
Frost forms on the	• Is the air vent blocked? Remove any obstructions so air can circulate freely.
walls of the freezer.	• Allow sufficient space between the foods stored for efficient air circulation.
	• Is the freezer drawer closed properly?
Water dispenser is not	• Is the water line connected and the shut-off valve opened?
functioning.	• Has the water supply line tubing been crushed or kinked?
	• Make sure the tubing is free and clear of any obstruction.
	• Is the water tank frozen because the fridge temperature is too low?
	Try selecting a warmer setting on the Digital display.
Auto close system	• Is there an imbalance between the right and left parts of the door?
does not work with	• Close and open the door smoothly 1~2 times. Then, the auto close system will be worked well
the freezer door.	again.
	• Try opening the door smoothly to avoid the unbalance between the right part and the left part of
	the door.

40_ Troubleshooting