Troubleshooting

PROBLEM

SOLUTION

 

 

The refrigerator does not

• Check that the power plug is properly connected.

work at all or it does not chill

• Is the temperature control on the display panel set to the correct temperature?

sufficiently.

Try setting it to a lower temperature.

 

• Is the Refrigerator in direct sunlight or located near a heat source?

 

• Is the back of the Refrigerator so close to the wall that air cannot keep circulating?

 

(Refer to page 10 for the best location.)

 

 

The food in the refrigerator is

• Is the temperature control on the display set to the correct temperature?

frozen.

Try setting it to a warmer temperature.

 

• Is the temperature in the room too low?

 

• Did you store the food too close to the air vent at the back of the Refrigerator?

 

Move the food away from the air vent.

 

 

You hear sounds.

• Check that the Refrigerator is level and stable.

 

• Is the back of the Refrigerator too close to the wall and therefore keeping air from

 

circulating?

 

• Was anything dropped behind or under the Refrigerator?

 

• A “ticking” sound is heard from inside the Refrigerator.

 

It is normal and occurs because various accessories are contracting or expanding

 

according to the temperature of the Refrigerator interior.

 

 

The front corners and

• Some heat is normal as anti-condensators are installed in the vertical hinged section of

vertical hinged section of

the Refrigerator to prevent condensation.

the appliance are hot and

• Is the Refrigerator door ajar?

condensation is occurring.

Condensation can occur when you leave the door open for a long time.

 

 

Ice Maker is not producing

• Did you wait for 12 hours after installation of the water supply line before making ice?

ice.

• Is the water line connected and the shut-off valve opened?

 

• Did you manually stop the ice making function?

 

• Is the Freezer temperature too warm? Try setting the Freezer temperature lower.

 

 

You hear water bubbling in

• This is normal. The bubbling comes from the Refrigerator coolant liquid circulating

the refrigerator.

through the Refrigerator.

 

 

There is a bad smell in the

• Check for spoiled food.

refrigerator.

• Foods with strong odors(for example, fish) should be tightly covered.

 

• Clean out your Freezer periodically and throw away any spoiled or suspicious food.

 

 

Frost forms on the walls of

• Is the air vent blocked? Remove any obstructions so air can circulate freely.

the Freezer.

• Allow sufficient space between the foods stored for efficient air circulation.

 

• Is the Freezer drawer closed properly?

 

 

Water dispenser is not

• Is the water line connected and the shut-off valve opened?

functioning.

• Has the water supply line tubing been crushed or kinked?

(Water dispenser models only)

Make sure the tubing is free and clear of any obstruction.

 

• Is the water tank frozen because the Refrigerator temperature is too low?

 

Try selecting a warmer setting on the main display panel.

 

 

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Samsung RF62DEPN1/XSV, RF62DESW1/XSV, RF67DERS1/XSV, RF67DEPN1/SML, RF67DESW1/SML manual Troubleshooting
Page 6 Page 7

RF62DESW1/XSV, RF67DERS1/XSV, RF62DEPN1/XSV, RF67DESW1/SML, RF67DEPN1/SML specifications

The Samsung RF62HEPN1/XEF, RF67DEPN1/SML, and RF67DESW1/SML are a trio of impressive side-by-side refrigerator models that showcase Samsung’s commitment to innovation in kitchen technology and design. Each model carries unique features while sharing an overall aesthetic that enhances the modern kitchen.

One of the standout characteristics of these refrigerators is their spacious interiors, designed to maximize storage and flexibility. With generous capacity, they allow users to store a substantial amount of groceries without worrying about space. The adjustable shelving and gallon door bins provide customizable options for organizing items of various shapes and sizes.

The Samsung RF series is equipped with the Twin Cooling Plus technology, a feature that uses separate cooling systems for the refrigerator and freezer compartments. This technology not only maintains optimal humidity levels to keep food fresh for longer but also prevents the mixing of odors between compartments, ensuring that your ice cream doesn't taste like the leftovers stored next door.

Another significant enhancement is the Digital Inverter Compressor. This innovative compressor automatically adjusts its speed in response to cooling demands, leading to more energy efficiency and quieter operation. This results in lower energy bills and a more eco-friendly appliance.

The refrigerators are designed for convenience as well. Many models in the RF series feature a water and ice dispenser on the front, providing chilled water and fresh ice at the push of a button. Some versions include a customizable ice maker that can produce different types of ice, catering to various preferences.

Furthermore, these refrigerators come with smart features thanks to Samsung's SmartThings technology integration. Users can monitor and control their refrigerator settings remotely via a smartphone app, making it easy to adjust temperatures or check food supplies when making a grocery list.

The sleek and elegant design of the Samsung RF models, available in stylish finishes, complements any kitchen decor. With LED lighting illuminating the interior, it not only provides visibility but also adds a modern touch to the overall design.

In summary, the Samsung RF62HEPN1/XEF, RF67DEPN1/SML, and RF67DESW1/SML refrigerators epitomize convenience, efficiency, and modern aesthetics. With their advanced cooling technology, spacious designs, and smart features, these models are perfect for today’s busy households, making food storage and retrieval a seamless experience.
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