Fisher & Paykel DD24 Troubleshooting, Us Ca, Problem, Possible Cause, What to do, Continuous

US CA

30

Troubleshooting

Problem	Possible Cause	What to do
Continuous	A fault has occurred.	Refer to the ‘Fault codes’ section.
beeping
Intermittent	DishDrawer® is in pause	Close the DishDrawer® and press the
beeping	mode.
		button.
DishDrawer® will	Power supply is not	Connect the power supply.
not start	connected.

The drawer is not closed properly.

Ensure the drawer is firmly closed.

	Keylock or Childlock feature	Turn the Keylock or Childlock off. Hold
		down the	/	button until the symbol
	is on.
		disappears from the LCD screen or the light
		above the	/	button disappears.
	button not pressed.	Press the	button.
Excess water in the	Drain hose(s) bent or	Straighten the drain hose(s).
DishDrawer®	kinked.
	Blocked filters.	Clean the filter plate/drain filter. Refer to the
		‘User maintenance instructions’ section.
Water marks on the	Rinse agent depleted.	Refill the rinse agent dispenser.
dishes
	Rinse agent setting too low.	Increase the rinse agent setting.
	DishDrawer® overloaded/	Refer to the section on loading.
	incorrectly loaded.
	Insufficient or no salt in the	Ensure there is enough salt in the water
	water softener (DD24-H	softener and/or increase the water
	models only).	softener setting.
DishDrawer®	Some foods, like tomato	Pre-rinse dishes before placing in the
interior is stained	based products, may	DishDrawer®. Alternatively, using the Rinse
	stain the inside of the	program after adding the dishes may
	DishDrawer®.	minimize staining.
Dishes did not dry	Incorrect loading.	Ensure the dishes are not nesting together.
	Rinse agent depleted.	Refill the rinse agent dispenser.
	Rinse agent setting too low.	Increase the rinse agent setting.
	Eco wash program used.	Choose a standard wash program.
No detergent	Detergent dispenser was	Clean the dispenser and ensure the
dispensed	wet when loaded.	dispenser is dry when adding detergent.
Excessive motor	The filter plate and/or spray	Refer to the ‘User maintenance instructions’
noise	arm is incorrectly placed.	section for details on correct placement.
	No water in the motor area.	This usually occurs on the first use or when
		the DishDrawer® has not been used for

long periods of time. Run the DishDrawer® through a wash program.