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| Troubleshooting | 29 |
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Problem | Possible Cause | What to do |
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Unclean dishes | Wash program unsuitable | Refer to the ‘Wash program chart’ for a |
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| for the load. | suitable wash program, or the soils were |
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too heavily baked on and dishes may need soaking.
US CA
| Spray arm unable to rotate. | Ensure no items are obstructing the spray |
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| arm path. |
| DishDrawer® overloaded/ | Refer to the section on loading. |
| incorrectly loaded. |
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| Filter plate/drain filter is | Refer to the ‘User maintenance instructions’ |
| incorrectly inserted. | section. |
| Detergent put in the wrong | Detergent must be placed in the large |
| compartment. | compartment. |
| Excess food not removed | Scrape all food scraps off dinnerware prior to |
| from dinnerware prior to | loading. |
| loading. |
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| Unsuitable detergent. | Use recommended brands of dishwasher |
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| detergent. |
| Not enough detergent. | Refer to the detergent section or the |
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| detergent manufacturer’s instructions. |
| Spray arm holes are blocked. | Clean the spray arm. |
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| Filter plate/drain filter is | Clean the filter plate and drain filter. |
| blocked. |
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Insufficient salt in the water softener
Ensure there is enough salt in the water softener and/or increase the water softener setting.
Foaming | Incorrect amount of | Refer to the detergent section or consult the | |
| detergent. | detergent manufacturer’s instructions. |
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| Too much egg in the wash | Increase the amount of detergent. |
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| load. |
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| Rinse agent setting too high. | Decrease the rinse agent setting. |
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Water leaking | Drain hose disconnected | Reconnect the drain hose to the waste pipe. | |
| from waste pipe. |
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| Water inlet hose not | Ensure the inlet hose is connected securely. | |
| properly connected. |
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| Other leaks. | Turn water and power supplies to the |
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| DishDrawer® off. Call your dealer or |
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| Authorized Service Agent. |
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DishDrawer® will | Childlock feature is on or | Turn the Childlock off. Hold down the | / |
not open | the Closed drawer option is | button until the symbol disappears from | |
| on, or both. | the LCD screen or the light above the | / |
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| button disappears and/or press the |
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| button to open the DishDrawer®. |
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Power failure |
| Wait until power resumes, cycle will restart in | |
during cycle. |
| same part of wash program. |
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