Samsung RFG293HAWP, RFG293HARS user manual Troubleshooting, Problem, Solution

Troubleshooting

PROBLEM	SOLUTION
The refrigerator does not	•	Check that the power plug is properly connected.
work at all or it does not chill	•	Check if the set temperature on the digital display is warmer than freezer or fridge
sufficiently.		inner temperature.
	• If it is, set the refrigerator temperature colder.
	• Is the refrigerator in direct sunlight or located near a heat source?
	• Is the back of the refrigerator too close to the wall, preventing proper ventilation?
The food in the	•	Check if the set temperature on the digital display is too low.
fridge is frozen.	•	Try setting the refrigerator to a warmer temperature.
	•	Is the temperature in the room too low?
		Set the refrigerator warmer.
	•	Did you store the food which is juicy in the coldest part of the refrigerator?
		Try moving those items to other shelves in fridge instead of keeping them in the
		colder areas or bins.
You hear unusual noise or	•	Check that the refrigerator is level and stable.
sounds.	• Is the back of the refrigerator too close to the wall, preventing proper ventilation?
		Try moving the back of the refrigerator at least 2 inches from the wall.
	•	Was anything dropped behind or under the refrigerator?
	•	A “ticking” sound is heard from inside the refrigerator. This is normal and occurs
		because various accessories are contracting or expanding as the result of changes
		in the temperature of the refrigerator’s interior.
	• If it sounds as if something is hitting something else inside the refrigerator, this is
		normal. The sound is caused by ice cubes rubbing in the bucket periodically.
The cabinet-door sealing area	•	Some heat is normal as anti-condensators are installed in the vertical hinged section
of the appliance is hot and	•	of the refrigerator to prevent condensation.
condensation is occurring.		Is the refrigerator door ajar? Condensation can occur when you leave the door open
		for a long time.
Ice Maker is not producing ice.	•	Did you wait for 12 hours after installation of the water supply line before making ice?
	•	Is the water line connected and the shut-off valve opened?
	•	Did you manually stop the ice making function?
	•	Is the freezer temperature too warm? Try setting the freezer temperature lower.
You can hear water bubbling in	•	This is normal. The bubbling comes from refrigerant circulating through the
the refrigerator.		refrigerator.
There is a bad smell in the	•	Check for spoiled food.
refrigerator.	•	Foods with strong odors (for example, fish) should be tightly covered.
	•	Clean out your freezer periodically and throw away any spoiled or suspicious food.
Frost forms on the walls of the	•	Is the air vent blocked? Remove any obstructions so air can circulate freely.
freezer.	•	Allow sufficient space between the stored foods for efficient air circulation.
	•	Is the freezer drawer closed properly?
Auto close system does not	•	Is there an imbalance between the right and left parts of the door?
work with the freezer door.	•	Open and close the door smoothly 1~2 times. After you do this, the auto close
		system usually works properly again.
	•	Try opening the door smoothly to avoid unbalancing the right part and the left part of
		the door.
Condensation or water drops	•	Condensation or water drops may form if the humidity is too high while the
forms on both sides of fridge	•	refrigerator is operating.
door’s central part.		If condensation or water drops appears on both sides of fridge door’s central part,
		turn the Energy Saver mode off after removing the condensation.
		Troubleshooting _35

03 TROUBLESHOOTING

DA68-01926A-10.indb 35 13. 4. 24. �� 11:38