There is no image on the screen.

Is the power indicator on the monitor blinking at 1 second intervals?

(The message is displayed again if the system is rebooted.)

The monitor is in PowerSaver mode.

Press any key on the keyboard to activate the monitor and restore the image on the screen.

I cannot see the On Screen Display.

The screen shows strange colors or just black and white.

Have you locked the On Screen Display (OSD) Menu to prevent changes?

Is the screen displaying only one color as if looking at the screen through a cellophane paper?

Have the screen colors become strange after running a program or due to a crash between applications?

Unlock the OSD by pressing the MENU button for at least 5 seconds.

Check the signal cable connection. Make sure the video card is fully inserted in it's slot.

Reboot the computer.

The screen suddenly has become unbalanced.

Has the video card been set properly?

Have you changed the video card or the driver?

Have you adjusted the resolution or frequency on the monitor?

Set the video card by referring to the video card manual.

Adjust screen image position and size using the OSD.

Adjust the resolution and frequency of the video card.

(Refer to the Preset Timing Modes).

The screen can be unbalanced due to the cycle of the video card signals. Readjust Position by referring to the OSD.

The screen is out of focus or OSD cannot be adjusted.

LED is blinking but no images on the screen.

There are only 16 colors shown on the screen.

The screen colors have changed after

Have you adjusted the resolution or frequency on the monitor?

Is the frequency properly adjusted when checking the Display Timing on the menu?

Have the Windows colors been set properly?

Adjust the resolution and frequency of the video card.

(Refer to the Preset Timing Modes).

Adjust the frequency properly by referring to the video card manual and the Preset Timing Modes.

(The maximum frequency per resolution may differ from product to product.)

Windows ME/2000/XP:

Set the colors properly at the

Control Panel → Display → Settings.

changing the video card.

There is a message that reads "Unrecognized monitor, Plug & Play (VESA DDC) monitor found".

Problems related to Audio

Has the video card been set properly?

Have you installed the monitor driver?

See the video card manual to see if the Plug & Play (VESA DDC) function can be supported.

No sound

Sound level is too low.

Set the video card by referring to the video card manual.

Install the monitor driver according to the Driver Installation Instructions.

Install the monitor driver according to the Driver Installation Instructions.

Ensure that the audio cable is firmly connected to both the audio-in port on your monitor and the audio-out port on your sound card.

(Refer to the Connecting the Monitor)

Check the volume level.

Check the volume level.

If the volume is still too low after

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Samsung LS17RLAQS/ILC, RL17ASUS/XSJ, RL19PSUSV/XSJ, RL19PSUSQ/EDC, RL17ASUS/EDC manual Control Panel → Display → Settings

RL17ASQS/EDC, RL19PSUSV/XSJ, RL19PSQSQ/VNT, RL19PSUSQ/ILC, RL19PSUSQ/EDC specifications

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