TROUBLE SHOOTING
The refrigerator is not working
- The plug is not connected correctly. - The power is not connected.
-The refrigerator plugs in again after power failure for less than 5 minutes.
The foodstuff is frozen
- The set temperature is too low.
- The foodstuff is stored close to cold source on the back wall.
PARTS DESCRIPTION 
Product features
Multiple Functions: The Coolselect Zone can be switched; six
Stylish Appearance: LCD display, all contributing to a luxury style .
Efficient and Energy Saving: Using highly efficient compressor, saving energy with low noise;
Structure introduction
- The refrigerator is in the Super Cool mode.
The noise is produced in the unit - The foodstuff is not placed evenly. - The setting is not stable.
- The unit is placed too close to the wall.
- The outer freezing duct collides with each other or it is pressed against the refrigerator wall.
-There are foreign objects at the back and bottom of the unit.
-The noise is produced when the compressor is running.
The front frame or the side plate of the refrigerator heats
- Ther is the anti- condensation pipe installed in the unit to avoid vapor condensation on the frame and the heat is produced when the unit is running. That is not a failure.
-There are heat sinks (condenser) installed mounted on both sides of the refrigerator.
Frost on the back wall of the Fridge
- It is a normal situation when the refrigerator runs.
- It will automatically disappear after the unit stops working.
the back plate.
Lamp Cover
Air Duct Cover
Shelf
Wine Shelf
Vegetable Crisper Cover
Vegetable Crisper
CoolSelect Zone
Top Drawer
CoolSelect Zone
Bottom Drawer
Twist Icemaker
Ice Storage Tray
Middle Drawer
Bottom Drawer
Attachment
Dairy Tray
Egg Tray
Can Guard
Temperature Sensor
Steel Wire Guard
Big Bottle Guard
Top Drawer
The Ice cracks sound is heard
When the unit is started or stopped, the ice cracking sound is heard for a while because it is caused by the imbalanced expansion or shrinking of the internal parts due to the extreme temperature change. This is not a failure.
After following the troubleshooting and the problem is not improved, please visit the special appointed service centers with " Product Warrant Certificate" for the service or contact SAMSUNG technical service center.
Name | Shelf | Drawer | CoolSelect Zone Drawer Vegetable Crisper | Vegetable | Twist | ||||
Model | (Top/Middle/Bottom) | (Top/Bottom) |
| Cover | Crisper | Icemaker | |||
|
| ||||||||
RL29TAV* | 2 | 3 |
| 2 |
| 1 | 2 | 1 | |
|
|
| |||||||
|
|
|
|
|
|
|
|
| |
RL31TAV* | 2 | 3 |
| 2 |
| 1 | 2 | 1 | |
|
|
| |||||||
Name Ice storage | Wine Shelf | Dairy Tray | Can Guard | Egg Tray | Steel Wire Guard Big Bottle Guard | ||||
Model | Tray | ||||||||
|
|
|
|
|
|
| |||
RL29TAV* | 1 | 1 | 2 | 1 | 1 | 1 |
| 1 | |
|
|
|
|
|
|
|
|
| |
RL31TAV* | 1 | 1 | 2 | 2 | 2 | 1 |
| 1 | |
|
|
|
|
|
|
|
|
| |
13 | 2 |
