Appendix

Troubleshooting

If you have a problem setting up or using your TFT-LCD monitor, you may be able to solve it yourself. Before contacting customer service, try the suggested actions that are appropriate to your problem.

Table 5. Troubleshooting problems – Image

What you see...

Suggested Action

Reference

 

 

 

Screen is blank and

Ensure that the power cord is firmly

Connecting your TFT-

power indicator is off

connected and the TFT-LCD monitor

LCD Monitor, page 5.

 

is on.

 

 

 

 

"Check Signal Cable"

Ensure that the signal cable is firmly

Connecting your TFT-

message

connected to the PC or video board.

LCD Monitor, page 5.

 

Ensure that the PC is turned on.

 

 

 

 

"Sync Out of Range"

Check the maximum resolution and

Display Modes,

message

the frequency on the video port of

page 26.

 

your computer.

 

 

Compare these values with the data

 

 

in the Display Modes Timing Chart.

 

 

 

 

The image is too light or

Adjust the Brightness and Contrast.

Brightness, page 12

too dark

 

and page 13.

 

 

Contrast, page 13.

 

 

 

Horizontal bars appear

Adjust the Fine function.

Image Lock, Fine,

to flicker, jitter or

 

page 14.

shimmer on the image

 

 

 

 

 

Vertical bars appear to

Adjust the Coarse function and then

Image Lock, Coarse,

flicker, jitter or shimmer

adjust the Fine function.

page 14.

on the image.

 

Image Lock, Fine,

 

 

page 14.

 

 

 

Screen is blank and

The monitor is using its power

PowerSaver, page 19.

power indicator light is

management system.

 

steady amber or blinks

Move the computer’s mouse or

 

every 0.5 or 1 seconds

 

press a key on the keyboard

 

 

 

 

 

 

20

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Samsung RN15PSSANC/EDC, RN15PSSSNC/EDC, RN15PSSMN/XSJ, RN15PSSPN/EDC, RN15PSSPS/EDC, RN15PSSPNC/EDC, 570PTFT Troubleshooting

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