6 Troubleshooting

143

Resetting the System

145

Problems following Initial System Installation

145

First Steps Checklist

145

Hardware Diagnostic Testing

146

Verifying Proper Operation of Key System Lights147

Confirming Loading of the Operating System

147

Specific Problems and Corrective Actions

147

Power Light Does Not Light

148

No Characters Appear on Screen

148

Characters Are Distorted or Incorrect

149

System Cooling Fans Do Not Rotate Properly

150

Diskette Drive Activity Light Does Not Light

150

CD-ROM Drive or DVD/CD-RW Drive Activity Light Does Not

Light

150

Cannot Connect to a Server

151

Problems with Network

151

System Boots when Installing PCI Card

152

Problems with Newly Installed Application Software152

Problems with Application Software that Ran Correctly Earli-

er

152

Devices are not Recognized under Device Manager (Win-

dows* Operating System)

153

Hard Drive(s) are not recognized

153

Bootable CD-ROM Is Not Detected

154

 

155

Appendix A: Management software installation157

Installing ASM

159

System requirements

159

ASM Agent

159

ASM Console

159

System setup

159

Installing ASM Agent (Windows version)

159

Installing ASM Console (Windows version)

160

Installing ASM Agent (Linux version)

160

Appendix B: Tool-less rail kit installation

163

Tool-less rail kit installation

165

Setting the Multi-Pin Adapters for Rack Type

165

Installing the Slide Rails into the Rack

166

Installing the Component into the Slide Rails

168

Cable Management ARM installation

169

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Acer Altos R510 manual Troubleshooting 143, Appendix a Management software installation157