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Acer
Altos R510
manual
Troubleshooting
Models:
Altos R510
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Troubleshooting
Specifications
Install
Password
LED Indicator Status
Configuring the system
Power-on problems
Resetting the System
Hardware Diagnostic Testing
Bios setup
Page 155
Image 155
6 Troubleshooting
Page 154
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Contents
User’s Guide
Acer Altos R510
Page
Iii
FCC notice
Class a equipment
Shielded cables
Laser compliance statement
Peripheral devices
Use conditions
Canadian users
Important safety instructions
Page
Contents
Configuring the system
Bios setup
Appendix B Tool-less rail kit installation 163
Troubleshooting 143
Appendix a Management software installation157
Sensor Table 177
Appendix D Sata RAID Configuration 179
Appendix C Sensor Table 175
Index
Page
System information
Page
Memory subsystem
Product briefing
Processor
Ports
Storage
Graphics interface
Networking
Operating Systems supported
Caring features
Service ID
Serial ATA ports
Product specification summary
System tour
Page
Description
Connector and Header Locations
System board
System tour
Pins What happens at system reset??
Configuration Jumpers
System tour
Serial Port Configuration Jumper
Jumper Pins What happens at system reset?? Name
Bios Select Jumper
Back Panel Connectors
LED State Description Color
LED
No.Description
External and internal structure
Front view with bezel
Front view w/o bezel
Item Description
Front panel
Front Panel LED and Buttons description
Control Button Functions
LED Indicator Status
Description
Rear view
Optional Peripherals
Internal components
Getting Started
Page
Selecting a site
Setting up the system
Preinstallation requirements
Checking the package contents
Turning off the system
System startup
Turning on the system
Power-on problems
Getting Started
Configuring the system
Page
Upgrading the system
Installation precautions
ESD precautions
Preinstallation instructions
Post-installation instructions
Removing the Chassis Cover
Opening the server
Before opening the server
Configuring the system
Installing the Chassis Cover
Removing the Front Bezel
Removing and Installing the Front Bezel
Installing the Front Bezel
Removing the Processor Air Duct
Removing and Installing the Processor Air Duct
Installing the Processor Air Duct
Removing the Air Baffle
Removing and Installing the Air Baffle
TP0131
Installing the Air Baffle
Installing a Fixed Sata Hard Disk Drive
Installing and Removing a Hard Disk Drive
Configuring the system
Page
Configuring the system
Page
Removing a Fixed Sata Hard Disk Drive
Page
Installing a Sata or Scsi Hot-swap Hard Disk Drive
TP00787
Removing a Sata or Scsi Hot-swap Hard Disk Drive
Page
Installing or Removing a Floppy Drive
Page
Configuring the system
Page
Configuring the system
Page
Configuring the system
TP01174
Configuring the system
Page
TP01308
Page
Removing a Floppy Drive from the Converted Hard Drive Bay
Page
Installing or Removing a DVD/CD-RW or CD-ROM Drive
Page
Configuring the system
Page
Configuring the system
Page
Installing a PCI Riser Connector
Installing and Removing a PCI Riser Connector
Page
Removing a PCI Riser Connector
Page
Installing a PCI Add-in Card
Installing and Removing a PCI Add-in Card
Removing a PCI Add-in Card
Configuring the system
Removing the Sata or Scsi Backplane
Installing and Removing the Sata or Scsi Backplane Optional
Installing the Scsi or Sata Backplane
Page
Configuring the system
Installing the Processor
Processor Installation and Upgrade
Installing or Replacing the Processor
Lower the socket lever completely
Installing the Heat Sinks
Removing a Processor
Upgrading the system memory
Memory Installations and Upgrade
Configuring the system
Dimm
Memory Sparing
Installing DIMMs
Installing and Removing Memory
Removing DIMMs
Configuring the system
Bios setup
Page
Setup Menus
Using the Bios Setup Utility
Entering Bios
If You Cannot Access Setup
Console Redirection
Bios Setup Utility
Configuration Reset
Keyboard Commands
Press Description
Bios Setup Keyboard Command Bar Options
Press Description
Main
Feature Options Help Text Description
Hhmmss
100
Advanced
Bios Setup, Advanced Menu Options
102
Processor Configuration Sub-menu Options
CPU Cpuid
103
104
Bios setup
105
Bios Setup IDE Configuration Menu Options
106
Atapi
107
Mixed P-ATA-S-ATA Configuration with only Primary P-ATA
109
IDE Device Configuration Sub-menu Selections
UWDMA0-1 UWDMA0-2 UWDMA0-3 UWDMA0-4 UWDMA0-5
110
111
Floppy Configuration Sub-menu Selections
Super I/O Configuration Sub-menu
113
USB Configuration Sub-menu
114
115
PCI Configuration
Parameter Description Option
Memory Configuration Sub-menu Selections
116
Dimm 1A
Dimm 3B
118
119
Boot Menu Selections
Feature Option Help Text Description
Feature Options Help Text
Boot Settings Configuration Sub-menu Selections
121
Boot Device Priority Sub-menu Selections
122
Hard Disk Drive Sub-Menu Selections
123
Removable Drives Sub-menu Selections
124
Atapi CD-ROM Drives Sub-menu Selections
125
Security Menu Options
126
127
128
Server Menu Selections
129
130
131
Feature Options Help Description Text
System Management Sub-menu Selections
132
133
Serial Console Features Sub-menu Selections
VT-UTF8
134
135
Event Log Configuration Sub-menu Selections
136
137
Exit Menu Selections
Recording the Current Bios Settings
Upgrading the Bios
Preparing for the Upgrade
Upgrading the Bios
Clearing the Password
Obtaining the Upgrade
Clearing the Cmos
Page
142
Troubleshooting
Page
To do this
Resetting the System
Problems following Initial System Installation
First Steps Checklist
Hardware Diagnostic Testing
Confirming Loading of the Operating System
Specific Problems and Corrective Actions
Verifying Proper Operation of Key System Lights
Check the following
Power Light Does Not Light
No Characters Appear on Screen
Characters Are Distorted or Incorrect
Diskette Drive Activity Light Does Not Light
System Cooling Fans Do Not Rotate Properly
Cannot Connect to a Server
Problems with Network
Server hangs when the drivers are loaded
Diagnostics pass but the connection fails
Problems with Newly Installed Application Software
System Boots when Installing PCI Card
Hard Drives are not recognized
Name Function Location Color
Bootable CD-ROM Is Not Detected
LED Information
155
156 Troubleshooting
Appendix a Management software installation
Page
System requirements
Installing ASM
System setup
Acer Server Manager
Installing ASM Console Windows version
Installing ASM Agent Linux version
Page
162 Appendix a Management software installation
Appendix B Tool-less rail kit installation
Page
Setting the Multi-Pin Adapters for Rack Type
Tool-less rail kit installation
Installing the Slide Rails into the Rack
Page
Installing the Component into the Slide Rails
Cable Management ARM installation
Required Installation Position of the CMA
Installing the CMA on the Slide Rails
Placing and Securing Cabling Within the CMA
General Safety Information
174 Appendix B Tool-less rail kit installation
Appendix C Sensor Table
This appendix shows you the Altos R510 sensor table details
Sensor Name Sensor # Sensor Type
Sensor Table
Classis Identify Button
178
Appendix D Sata RAID Configuration
This appendix shows you how to create
Loading onboard Sata RAID default setting
Configuring the onboard Sata RAID
How to enable the onboard Sata RAID function
How to create RAID 1 volume
Initialising RAID Volume
Creating RAID 1 volume
183
Saving and Exiting the Embedded RAID Configuration Utility
184 Appendix D Sata RAID Configuration
185
Index
186
