Troubleshooting | Acer Altos R510 manual

6 Troubleshooting

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Acer Altos R510 manual Troubleshooting

Contents

User’s Guide Acer Altos R510Page Iii FCC noticeClass a equipment Shielded cables Laser compliance statement Peripheral devicesUse conditions Canadian users Important safety instructions Page Contents Configuring the system Bios setup Appendix B Tool-less rail kit installation 163 Troubleshooting 143Appendix a Management software installation157 Sensor Table 177 Appendix D Sata RAID Configuration 179Appendix C Sensor Table 175 IndexPage System information Page Memory subsystem Product briefingProcessor Ports StorageGraphics interface Networking Operating Systems supported Caring featuresService ID Serial ATA ports Product specification summary System tour Page Description Connector and Header LocationsSystem board System tour Pins What happens at system reset?? Configuration Jumpers System tour Serial Port Configuration JumperJumper Pins What happens at system reset?? Name Bios Select Jumper Back Panel Connectors LED State Description Color LED No.Description External and internal structureFront view with bezel Front view w/o bezel Item Description Front panelFront Panel LED and Buttons description Control Button Functions LED Indicator Status Description Rear view Optional Peripherals Internal components Getting Started Page Selecting a site Setting up the systemPreinstallation requirements Checking the package contents Turning off the system System startupTurning on the system Power-on problems Getting Started Configuring the system Page Upgrading the system Installation precautionsESD precautions Preinstallation instructions Post-installation instructions Removing the Chassis Cover Opening the serverBefore opening the server Configuring the system Installing the Chassis Cover Removing the Front Bezel Removing and Installing the Front BezelInstalling the Front Bezel Removing the Processor Air Duct Removing and Installing the Processor Air DuctInstalling the Processor Air Duct Removing the Air Baffle Removing and Installing the Air Baffle TP0131 Installing the Air Baffle Installing a Fixed Sata Hard Disk Drive Installing and Removing a Hard Disk Drive Configuring the system Page Configuring the system Page Removing a Fixed Sata Hard Disk Drive Page Installing a Sata or Scsi Hot-swap Hard Disk Drive TP00787 Removing a Sata or Scsi Hot-swap Hard Disk Drive Page Installing or Removing a Floppy Drive Page Configuring the system Page Configuring the system Page Configuring the system TP01174 Configuring the system Page TP01308 Page Removing a Floppy Drive from the Converted Hard Drive Bay Page Installing or Removing a DVD/CD-RW or CD-ROM Drive Page Configuring the system Page Configuring the system Page Installing a PCI Riser Connector Installing and Removing a PCI Riser ConnectorPage Removing a PCI Riser Connector Page Installing a PCI Add-in Card Installing and Removing a PCI Add-in Card Removing a PCI Add-in Card Configuring the system Removing the Sata or Scsi Backplane Installing and Removing the Sata or Scsi Backplane Optional Installing the Scsi or Sata Backplane Page Configuring the system Installing the Processor Processor Installation and UpgradeInstalling or Replacing the Processor Lower the socket lever completely Installing the Heat Sinks Removing a Processor Upgrading the system memory Memory Installations and Upgrade Configuring the system Dimm Memory Sparing Installing DIMMs Installing and Removing Memory Removing DIMMs Configuring the system Bios setup Page Setup Menus Using the Bios Setup UtilityEntering Bios If You Cannot Access Setup Console Redirection Bios Setup UtilityConfiguration Reset Keyboard Commands Press Description Bios Setup Keyboard Command Bar Options Press Description Main Feature Options Help Text Description Hhmmss 100 Advanced Bios Setup, Advanced Menu Options 102 Processor Configuration Sub-menu Options CPU Cpuid 103 104 Bios setup 105 Bios Setup IDE Configuration Menu Options 106 Atapi 107 Mixed P-ATA-S-ATA Configuration with only Primary P-ATA 109 IDE Device Configuration Sub-menu Selections UWDMA0-1 UWDMA0-2 UWDMA0-3 UWDMA0-4 UWDMA0-5 110 111 Floppy Configuration Sub-menu Selections Super I/O Configuration Sub-menu 113 USB Configuration Sub-menu 114 115 PCI Configuration Parameter Description Option Memory Configuration Sub-menu Selections116 Dimm 1A Dimm 3B 118 119 Boot Menu SelectionsFeature Option Help Text Description Feature Options Help Text Boot Settings Configuration Sub-menu Selections 121 Boot Device Priority Sub-menu Selections 122 Hard Disk Drive Sub-Menu Selections 123 Removable Drives Sub-menu Selections 124 Atapi CD-ROM Drives Sub-menu Selections 125 Security Menu Options 126 127 128 Server Menu Selections 129 130 131 Feature Options Help Description TextSystem Management Sub-menu Selections 132 133 Serial Console Features Sub-menu Selections VT-UTF8 134 135 Event Log Configuration Sub-menu Selections 136 137 Exit Menu Selections Recording the Current Bios Settings Upgrading the BiosPreparing for the Upgrade Upgrading the Bios Clearing the PasswordObtaining the Upgrade Clearing the Cmos Page 142 Troubleshooting Page To do this Resetting the SystemProblems following Initial System Installation First Steps Checklist Hardware Diagnostic Testing Confirming Loading of the Operating System Specific Problems and Corrective ActionsVerifying Proper Operation of Key System Lights Check the following Power Light Does Not LightNo Characters Appear on Screen Characters Are Distorted or Incorrect Diskette Drive Activity Light Does Not Light System Cooling Fans Do Not Rotate Properly Cannot Connect to a Server Problems with NetworkServer hangs when the drivers are loaded Diagnostics pass but the connection fails Problems with Newly Installed Application Software System Boots when Installing PCI Card Hard Drives are not recognized Name Function Location Color Bootable CD-ROM Is Not DetectedLED Information 155 156 Troubleshooting Appendix a Management software installation Page System requirements Installing ASMSystem setup Acer Server Manager Installing ASM Console Windows versionInstalling ASM Agent Linux version Page 162 Appendix a Management software installation Appendix B Tool-less rail kit installation Page Setting the Multi-Pin Adapters for Rack Type Tool-less rail kit installation Installing the Slide Rails into the Rack Page Installing the Component into the Slide Rails Cable Management ARM installation Required Installation Position of the CMA Installing the CMA on the Slide Rails Placing and Securing Cabling Within the CMA General Safety Information 174 Appendix B Tool-less rail kit installation Appendix C Sensor Table This appendix shows you the Altos R510 sensor table details Sensor Name Sensor # Sensor Type Sensor Table Classis Identify Button 178 Appendix D Sata RAID Configuration This appendix shows you how to create Loading onboard Sata RAID default setting Configuring the onboard Sata RAIDHow to enable the onboard Sata RAID function How to create RAID 1 volume Initialising RAID Volume Creating RAID 1 volume 183 Saving and Exiting the Embedded RAID Configuration Utility 184 Appendix D Sata RAID Configuration 185 Index 186