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Acer
Altos R510
manual
Troubleshooting
Models:
Altos R510
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Troubleshooting
Specification
Install
Password
LED Indicator Status
Configuring the system
Power-on problems
Resetting the System
Hardware Diagnostic Testing
Bios setup
Page 168
Image 168
156
6 Troubleshooting
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Contents
Acer Altos R510
User’s Guide
Page
FCC notice
Class a equipment
Shielded cables
Iii
Peripheral devices
Use conditions
Canadian users
Laser compliance statement
Important safety instructions
Page
Contents
Configuring the system
Bios setup
Troubleshooting 143
Appendix a Management software installation157
Appendix B Tool-less rail kit installation 163
Appendix D Sata RAID Configuration 179
Appendix C Sensor Table 175
Index
Sensor Table 177
Page
System information
Page
Product briefing
Processor
Memory subsystem
Storage
Graphics interface
Networking
Ports
Caring features
Service ID
Serial ATA ports
Operating Systems supported
Product specification summary
System tour
Page
Connector and Header Locations
System board
Description
System tour
Configuration Jumpers
Pins What happens at system reset??
Serial Port Configuration Jumper
Jumper Pins What happens at system reset?? Name
System tour
Bios Select Jumper
Back Panel Connectors
LED
LED State Description Color
External and internal structure
Front view with bezel
Front view w/o bezel
No.Description
Front panel
Front Panel LED and Buttons description
Item Description
LED Indicator Status
Control Button Functions
Description
Rear view
Optional Peripherals
Internal components
Getting Started
Page
Setting up the system
Preinstallation requirements
Checking the package contents
Selecting a site
System startup
Turning on the system
Turning off the system
Power-on problems
Getting Started
Configuring the system
Page
Installation precautions
ESD precautions
Preinstallation instructions
Upgrading the system
Post-installation instructions
Opening the server
Before opening the server
Removing the Chassis Cover
Configuring the system
Installing the Chassis Cover
Removing and Installing the Front Bezel
Installing the Front Bezel
Removing the Front Bezel
Removing and Installing the Processor Air Duct
Installing the Processor Air Duct
Removing the Processor Air Duct
Removing and Installing the Air Baffle
Removing the Air Baffle
TP0131
Installing the Air Baffle
Installing and Removing a Hard Disk Drive
Installing a Fixed Sata Hard Disk Drive
Configuring the system
Page
Configuring the system
Page
Removing a Fixed Sata Hard Disk Drive
Page
Installing a Sata or Scsi Hot-swap Hard Disk Drive
TP00787
Removing a Sata or Scsi Hot-swap Hard Disk Drive
Page
Installing or Removing a Floppy Drive
Page
Configuring the system
Page
Configuring the system
Page
Configuring the system
TP01174
Configuring the system
Page
TP01308
Page
Removing a Floppy Drive from the Converted Hard Drive Bay
Page
Installing or Removing a DVD/CD-RW or CD-ROM Drive
Page
Configuring the system
Page
Configuring the system
Page
Installing and Removing a PCI Riser Connector
Installing a PCI Riser Connector
Page
Removing a PCI Riser Connector
Page
Installing and Removing a PCI Add-in Card
Installing a PCI Add-in Card
Removing a PCI Add-in Card
Configuring the system
Installing and Removing the Sata or Scsi Backplane Optional
Removing the Sata or Scsi Backplane
Installing the Scsi or Sata Backplane
Page
Configuring the system
Processor Installation and Upgrade
Installing or Replacing the Processor
Installing the Processor
Lower the socket lever completely
Installing the Heat Sinks
Removing a Processor
Memory Installations and Upgrade
Upgrading the system memory
Configuring the system
Memory Sparing
Dimm
Installing and Removing Memory
Installing DIMMs
Removing DIMMs
Configuring the system
Bios setup
Page
Using the Bios Setup Utility
Entering Bios
If You Cannot Access Setup
Setup Menus
Bios Setup Utility
Configuration Reset
Keyboard Commands
Console Redirection
Bios Setup Keyboard Command Bar Options
Press Description
Press Description
Feature Options Help Text Description
Main
100
Hhmmss
Bios Setup, Advanced Menu Options
Advanced
Processor Configuration Sub-menu Options
102
103
CPU Cpuid
Bios setup
104
Bios Setup IDE Configuration Menu Options
105
106
107
Atapi
Mixed P-ATA-S-ATA Configuration with only Primary P-ATA
IDE Device Configuration Sub-menu Selections
109
110
UWDMA0-1 UWDMA0-2 UWDMA0-3 UWDMA0-4 UWDMA0-5
Floppy Configuration Sub-menu Selections
111
Super I/O Configuration Sub-menu
USB Configuration Sub-menu
113
114
PCI Configuration
115
Memory Configuration Sub-menu Selections
116
Parameter Description Option
Dimm 1A
118
Dimm 3B
Boot Menu Selections
Feature Option Help Text Description
119
Boot Settings Configuration Sub-menu Selections
Feature Options Help Text
Boot Device Priority Sub-menu Selections
121
Hard Disk Drive Sub-Menu Selections
122
Removable Drives Sub-menu Selections
123
Atapi CD-ROM Drives Sub-menu Selections
124
Security Menu Options
125
126
127
Server Menu Selections
128
129
130
Feature Options Help Description Text
System Management Sub-menu Selections
131
132
Serial Console Features Sub-menu Selections
133
134
VT-UTF8
Event Log Configuration Sub-menu Selections
135
136
Exit Menu Selections
137
Upgrading the Bios
Preparing for the Upgrade
Recording the Current Bios Settings
Clearing the Password
Obtaining the Upgrade
Upgrading the Bios
Clearing the Cmos
Page
142
Troubleshooting
Page
Resetting the System
Problems following Initial System Installation
First Steps Checklist
To do this
Hardware Diagnostic Testing
Specific Problems and Corrective Actions
Verifying Proper Operation of Key System Lights
Confirming Loading of the Operating System
Power Light Does Not Light
No Characters Appear on Screen
Check the following
Characters Are Distorted or Incorrect
System Cooling Fans Do Not Rotate Properly
Diskette Drive Activity Light Does Not Light
Problems with Network
Server hangs when the drivers are loaded
Diagnostics pass but the connection fails
Cannot Connect to a Server
System Boots when Installing PCI Card
Problems with Newly Installed Application Software
Hard Drives are not recognized
Bootable CD-ROM Is Not Detected
LED Information
Name Function Location Color
155
156 Troubleshooting
Appendix a Management software installation
Page
Installing ASM
System setup
System requirements
Installing ASM Console Windows version
Installing ASM Agent Linux version
Acer Server Manager
Page
162 Appendix a Management software installation
Appendix B Tool-less rail kit installation
Page
Tool-less rail kit installation
Setting the Multi-Pin Adapters for Rack Type
Installing the Slide Rails into the Rack
Page
Installing the Component into the Slide Rails
Cable Management ARM installation
Required Installation Position of the CMA
Installing the CMA on the Slide Rails
Placing and Securing Cabling Within the CMA
General Safety Information
174 Appendix B Tool-less rail kit installation
Appendix C Sensor Table
This appendix shows you the Altos R510 sensor table details
Sensor Table
Sensor Name Sensor # Sensor Type
178
Classis Identify Button
Appendix D Sata RAID Configuration
This appendix shows you how to create
Configuring the onboard Sata RAID
How to enable the onboard Sata RAID function
How to create RAID 1 volume
Loading onboard Sata RAID default setting
Creating RAID 1 volume
Initialising RAID Volume
Saving and Exiting the Embedded RAID Configuration Utility
183
184 Appendix D Sata RAID Configuration
Index
185
186
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