Appendix, Troubleshooting | Samsung RS261MDRS, RS261MDBP, RS261MDWP

appendix

appendix

TROUBLESHOOTING

	PROBLEM	SOLUTION

	The refrigerator does not	• Check that the power plug is properly connected.
	work at all or it does not	• Is the temperature control on the display panel set to the correct temperature?
	chill sufficiently.	Try setting it to a lower temperature.
		• Is the refrigerator in direct sunlight or located too near a heat source?
		• Is the back of the refrigerator too close to the wall and therefore keeping air
		from circulating?
		• Check if the cooling off function is on. If the Freezer/Fridge temperature
		indicator is moving, refer to page 22 to cancel the cooling off function.

	The food in the fridge is	• Is the temperature control on the display panel set to the correct temperature?
	frozen.	Try setting it to a warmer temperature.
		• Is the temperature in the room very low?
		• Did you store the food with high water content in the coldest part of the fridge?

	You hear unusual noises	• Check that the refrigerator is level and stable.
	or sounds.	• Is the back of the refrigerator too close to the wall and therefore keeping air
		from circulating?
		• Was anything dropped behind or under the refrigerator?
		• A “ticking” sound is heard from inside the refrigerator. This is normal and
		occurs because various accessories are contracting or expanding in relation to
		the temperature of the refrigerator interior.

	The front corners of	• Some heat is normal as anti-condensates’ are installed in the front corners of
	the appliance are hot	the refrigerator to prevent condensation.
	and condensation is	• Is the refrigerator door ajar? Condensation can occur when you leave the door
	occurring.	open for a long time.

	Ice is not dispensing.	• Did you wait for 12 hours after installation of the water supply line before
		making ice?
		• Is the water line connected and the shut-off valve open?
		• Did you manually stop the ice making function? Make sure Ice Type is set to
		Cubed or Crushed.
		• Is there any ice blocked within the ice maker bucket?
		• Is the freezer temperature too warm? Try setting the freezer temperature lower.

	You can hear water	• This is normal. The bubbling comes from the refrigerant coolant liquid
	bubbling in the
	bubbling in the	circulating through the refrigerator.
	refrigerator.	circulating through the refrigerator.
	refrigerator.

	There is a bad smell in	• Has a food item spoiled?
	the refrigerator.	• Make sure that strong smelling food (for example, fish) is wrapped so that it is
		airtight.
		• Clean out your freezer periodically and throw away any spoiled or suspect
		food.

	Frost forms on the walls	• Is the air vent blocked? Remove any obstructions so air can circulate freely.
	of the freezer.	• Allow sufficient space between the foods stored for efficient air circulation.
		• Is the freezer door closed properly?

	Water dispenser is not	• Is the water line connected and the shut-off valve open?
	functioning.	• Has the water supply line tubing been crushed or kinked? Make sure the
		tubing is free and clear of any obstruction.
		• Is the water tank frozen because the refrigerator temperature is too low?
		Try selecting a warmer setting on the main display panel.

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Samsung RS261MDRS, RS261MDBP, RS261MDWP, RS261MDPN user manual appendix, Troubleshooting

Contents

Refrigerator imagine the possibilitiesRS261M please register your product at features of your side-by-side refrigerator K ey features of your new refrigeratorDoor Alarm Xtra SpaceTM safety Information WARNING SEVERE WARNING SIGNS FOR INSTALLATIONS AFETY INFORMATION Important safety symbols and precautions CAUTION CAUTION SIGNS for INSTALLATION WARNING SEVERE WARNING SIGNS for USING CAUTION CAUTION SIGNS for USING WARNING SEVERE warning signs for DisPosaL CAUTION CAUTION SIGNS for CLEANING6 safety information contents WARRANTYWIRING DIAGRAM APPENDIX Getting ready to install the refrigerator setting up your side-by-side refrigeratorSelecting the best location for the refrigerator MODEL RS261M SETTING UP the refrigerator Installing the handles GUP 01SETTIN SETTING UP the refrigeratorCONT’D Separating the water supply line from the refrigeratorReattaching the water supply line Removing the Front Leg Cover Reattaching the freezer doors Removing the freezer doorTo reattach the freezer doors, replace parts in reverse order SETTING UP THE REFRIGERATOR CONT’D Removing the fridge doorReattaching the fridge door To reattach the fridge doors, replace parts in reverse order LEVELING the refrigerator When the Freezer part is lower than the Fridge partWhen the Fridge part is lower than the Freezer part Before leveling the refrigerator, remove the front leg cover Making mInor adjustments to the doors When the door of the freezer is higher than the fridge CHECKinG tHE wAtER DisPEnsER LinE Connecting to the water supply line IN S TALLIN G T HE W ATER LINE Connecting the water line to the Refrigerator Check the amount of water supplied to the ice tray operating your side-by-side refrigerator C HECKING THE CONTROL PANEL USING THE CONTROL PANEL Freezer/Fridge Temperature adjustmentPower Freeze Power Cool USING THE CONTROL PANEL CONT’D Using the water dispenserUsing the ice dispenser Cubed Ice , Crushed Ice STORING FOOD Storing Food in the Freezer Storing Food in the FridgeWire Shelf Xtra Space cleaning and maintaining your side-by- side refrigerator REMOVING THE FREEZER/FRIDGE ACCESSORIES1. Door Bin/Dairy Bin 2. Shelves CLEANING THE REFRIGERATOR Cleaning the InteriorCleaning the Exterior Cleaning the rubber door seals CHANGING THE WATER FILTER TROUBLESHOOTING appendix LIMITED WARRANTY TO ORIGINAL PURCHASER SAMSUNG REFRIGERATOR 26 CUBIC FEET AND LARGER CAPACITYOne 1 Year Parts and Labor on Refrigerator Five 5 Years Parts and Labor on Sealed Refrigeration System Only OF THIS PRODUCT, IS NONTRANSFERABLE AND STATES YOUR EXCLUSIVE REMEDY SAMSUNG CUSTOMER CARE CENTER wiring diagram31 wiring diagram05 WIRING DIAGRAM Contact SAMSUNG WORLD WIDE Ambient Room Temperature Limits