Troubleshooting
PROBLEM | SOLUTION | |
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The | • Check that the power plug is properly connected. | |
refrigerator | • Is the temperature control on the display panel set to the correct temperature? Try setting it to a lower | |
does not work | temperature. | |
at all or it | • Is the refrigerator in direct sunlight or located too near a heat source? | |
does not chill | If so, it may not be able to cool suffi ciently. Install it in a location that is out of direct sunlight and not | |
sufficiently. | near a heat source. | |
• Is the back of the refrigerator too close to the wall, preventing proper ventilation? | ||
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| If so, it may not be able to cool suffi ciently. Keep it an appropriate distance from the wall. | |
| • Is there too much food inside so that the food is blocking the outlet vent? | |
| To keep the refrigerator at a suitable temperature, do not fi ll the refrigerator with too much food. | |
The food in | • Is the temperature control on the display panel set to the correct temperature? Try setting it to a warmer | |
the fridge is | temperature. | |
frozen. | • Is the temperature in the room very low? | |
| • Did you store the food with a high water content in the coldest part of the fridge? Try moving those | |
| items into the body of the fridge instead of keeping them in the CoolSelect Zone™ drawer. | |
You hear | • Check that the refrigerator is level and stable. | |
unusual | • Is the back of the refrigerator too close to the wall and therefore keeping air from circulating? | |
noises or | • Was anything dropped behind or under the refrigerator? | |
sounds. | • A “ticking” sound is heard from inside the refrigerator. This is normal and occurs because various | |
| accessories are contracting or expanding in relation to the temperature of the refrigerator interior. | |
The front | • Some heat is normal as | |
corners of | ||
condensation. | ||
the appliance | ||
• Is the refrigerator door ajar? Condensation can occur when you leave the door open for a long time. | ||
are hot and | • Water condensation in the drawer may occur when storing vegetables and it will be removed naturally | |
condensation | ||
is occurring. | as time passes. | |
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Ice is not | • Did you wait for 12 hours after installation of the water supply line before making ice? It may take longer | |
dispensing. | to make ice if it is not suffi ciently cool, such as when fi rst installed. | |
| • Is the water line connected and the | |
| • Did you manually stop the ice making function? Make sure Ice Type is set to Cubed or Crushed. | |
| • Is there any ice blocked within the ice maker bucket? | |
| • Is the freezer temperature too warm? Try setting the freezer temperature lower. | |
You can |
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hear water | • This is normal. The bubbling comes from the refrigerant coolant liquid circulating through the refrigerator. | |
bubbling | ||
in the |
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refrigerator. |
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There is a bad | • Has a food item spoiled? | |
smell in the | • Make sure that strong smelling food (for example, fi sh) is wrapped so that it is airtight. | |
refrigerator. | • Clean out your freezer periodically and throw away any spoiled food. | |
| When cleaning the inside of the fridge, store food elsewhere and unplug the appliance. Wipe with a dry | |
| dishcloth after | |
Frost forms | • Is the air vent blocked? Remove any obstructions so air can circulate freely. | |
on the walls | • Allow suffi cient space between the foods stored for effi cient air circulation. | |
of the freezer. | • Is the freezer drawer closed properly? | |
| If the freezer drawer is not completely closed or is blocked, humidity from outside may enter and cause | |
| severe frost to form. | |
Water | • Is the water line connected and the | |
dispenser | • Has the water supply line tubing been crushed or kinked? | |
is not | Make sure the tubing is free and clear of any obstruction. | |
functioning. | • Is the water tank frozen because the refrigerator temperature is too low? | |
| Try selecting a warmer setting on the main display panel. | |
| • Check if the fi lter is properly installed. If it is not properly installed, the water dispenser may not work. | |
| troubleshooting _25 |
TROUBLESHOOTING 03