troubleshooting

PROBLEM

SOLUTION

 

 

The refrigerator

• Check that the power plug is properly connected.

does not work at all

• Is the temperature control on the display panel set to the correct

or it does not chill

temperature? Try setting it to a lower temperature.

sufficiently.

• Is the refrigerator in direct sunlight or located too near a heat source?

 

• Is the back of the refrigerator too close to the wall and therefore keeping air

 

from circulating?

 

 

The food in the fridge is

• Is the temperature control on the display panel set to the correct

frozen.

temperature? Try setting it to a warmer temperature.

 

• Is the temperature in the room very low?

 

• Did you store the food with a high water content in the coldest part of the

 

fridge? Try moving those items into the body of the fridge instead of keeping

 

them in the CoolSelect Zone™ drawer.

 

 

You hear unusual

• Check that the refrigerator is level and stable.

noises or sounds.

• Is the back of the refrigerator too close to the wall and therefore keeping air

 

from circulating?

 

• Was anything dropped behind or under the refrigerator?

 

• A “ticking” sound is heard from inside the refrigerator. This is normal and

 

occurs because various accessories are contracting or expanding in relation

 

to the temperature of the refrigerator interior.

 

 

The front corners of

• Some heat is normal as anti-condensators are installed in the front corners

the appliance are hot

of the refrigerator to prevent condensation.

and condensation is

• Is the refrigerator door ajar? Condensation can occur when you leave the

occurring.

door open for a long time.

Ice is not dispensing.

• Did you wait for 12 hours after installation of the water supply line before

 

making ice?

 

• Is the water line connected and the shut-off valve open?

 

• Did you manually stop the ice making function? Make sure Ice Type is set to

 

Cubed or Crushed.

 

• Is there any ice blocked within the ice maker bucket?

 

• Is the freezer temperature too warm? Try setting the freezer temperature

 

lower.

 

 

You can hear water

• This is normal. The bubbling comes from the refrigerant coolant liquid

bubbling in the

circulating through the refrigerator.

refrigerator.

 

 

 

There is a bad smell in

• Has a food item spoiled?

the refrigerator.

• Make sure that strong smelling food (for example, fi sh) is wrapped so that it

 

is airtight.

 

• Clean out your freezer periodically and throw away any spoiled or suspect

 

food.

 

 

Frost forms on the

• Is the air vent blocked? Remove any obstructions so air can circulate freely.

walls of the freezer.

• Allow suffi cient space between the foods stored for effi cient air circulation.

 

• Is the freezer door closed properly?

 

 

Water dispenser is not

• Is the water line connected and the shut-off valve open?

functioning.

• Has the water supply line tubing been crushed or kinked?

 

Make sure the tubing is free and clear of any obstruction.

 

• Is the water tank frozen because the refrigerator temperature is too low?

 

Try selecting a warmer setting on the main display panel.

 

 

22_ troubleshooting

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Samsung RSH7ZNRS1/XEG, RSH7ZNRS1/EUR, RSH7ZNRS1/XEO, RSH7UNBP1/XEO, RSH7PNPN1/XEO manual Troubleshooting, Problem Solution
Page 21 Page 23

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