BEFORE CALLING SERVICE

Problem

Probable cause

Solution

 

 

1. Refrigerator

Power plug not connected properly

Connect the power plug properly

 

 

ON

 

not working

Input electricity supply voltage

Use stabilizer for rated voltage

 

OFF

 

 

 

 

220

 

 

Low/High

 

 

 

 

 

 

 

 

Stabilizer not working

Connect the power plug directly to wall socket.

 

 

If refrigerator works, call an electrician to fix

the

 

 

stabilizer problem

 

 

2. Excess

Temperature control knob set

Rotate the Temperature control knob towards

Cooling

towards COLDEST cooling

COLD cooling position

 

position

 

3. Low

Temperature control knob set

Rotate the Temperature control knob towards

Cooling

towards COLD cooling

COLDEST cooling Position

 

position

 

 

No clearance from sides

Keep refrigerator away from wall for better performance

 

Stuff stored in front of air holes

Maintain gap between stuff & air holes

 

Hot food stored inside

Don't Store hot food till it comes to room

 

 

temperature

 

Frequent open/close of door and

Avoid door opening for long time

 

door open for long time

 

Though the refrigerator will work in high/low voltage, it is recommended to use stabilizer.

NOTE

15

Page 16
Image 16
Samsung RT25DVMS1/XEK, RT35BVPW1/XEK, RT38BVPW1/XEK, RT25BVMS1/XEK manual Before Calling Service, Problem Probable cause