Troubleshooting

If you encounter an abnormal situation with the refrigerator, first check the table below and try the suggestions.

General

Symptom

Action

 

 

 

• Make sure the power cord is connected properly.

 

• Make sure the temperature control is set correctly.

 

• Make sure to keep the refrigerator away from direct sunlight

 

or a heat source. Failing to do so may affect the cooling

Does not operate or

performance.

• Make sure the refrigerator has enough room from the rear

cool.

and side walls or the cabinet. Failing to do so may affect the

 

 

cooling performance.

 

• Too much food may block the ventilation of the refrigerator.

 

To keep the refrigerator in normal operation, do not put too

 

much food inside.

 

 

 

• Check if the temperature control is set to the lowest

 

temperature. If so, change the temperature to higher or

 

optimal.

Food in the fridge

• This happens if the ambient temperature is too low. Set the

freezes.

temperature higher.

 

• Check if food containing a high portion of water is put in the

 

coldest area of the fridge or near the cooling vent. If this

 

happens, move the food to other shelves in the fridge.

 

 

 

• Make sure the refrigerator is installed on a stable, flat

 

surface.

 

• Make sure the refrigerator has enough room from the rear

 

and side walls or the cabinet.

Emits noises.

• Make sure to keep the refrigerator from impurities or foreign

 

objects inside or underneath.

 

• The refrigerator may produce a ticking sound from inside,

 

which occurs when the various removable parts contract or

 

expand. This is not a system failure.

 

 

 

• To prevent condensation from forming, the refrigerator

The front corners

has heat-proof piping in the front corners. If the ambient

temperature rises, this equipment may not work effectively.

and sides become

This is not a system failure.

warm and form

• Condensation may form on the exterior surface of the

condensation.

refrigerator if humid air comes into contact with the cool

 

 

surface of the refrigerator.

 

 

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Troubleshooting

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Samsung RT29K5452WW/ML, RT38K5452SP/ML, RT38K5452WW/ML manual Troubleshooting
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