5.1 Troubleshooting

5.1.5Troubleshooting by Error Log

When a major system error occurs in the PBX, the ALARM indicator on the front of the shelf turns on red, and the system logs the error information.

Error Log Display Format

Below is the display format of the error log. For information about how to view the error log using the KX- TDE Maintenance Console, refer to "2.5.8 Utility—Error Log" in the PC Programming Manual.

Example: KX-TDE Maintenance Console

3

7

1

2

4

5

6

Example: Station Message Detail Recording (SMDR)

07/01/01 10:37AM MJ ALM #000 10000 MPR WDT overflow 07/01/01 11:07AM MN ALM #010 10000 AC power down 07/01/01 03:55PM MN ALM #301 10501 Digital trunk RAI reception

1 2 3 4 56

Description

 

 

Item

Description

 

 

 

 

1

Date

 

The date of the error detection.

 

 

 

 

2

Time

 

The time of the error detection.

 

 

 

 

3

Level

Minor (MN ALM)

Displays minor errors, which affect only a certain part of system

 

 

 

operation.

 

 

 

 

 

 

Major (MJ ALM)

Displays major errors, which affect operation of the whole

 

 

 

system, or result in system failure.

 

 

 

 

4

Error Code

 

The 3-digit error code assigned by the PBX.

 

 

 

 

244 Installation Manual

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Panasonic KX-TDE100 installation manual Troubleshooting by Error Log, Error Log Display Format, Description